Reviews (7,093)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

October 10, 2024

La verad que increible, lo rpaido y la velocidad, la cortesia y lo facil y rapido que lo pudieron hacer me sorprende muchisimo, srvicio 100/10, y personalmente me toco a Reymon Alvero N un genio el vago

FreshWear
Argentina
About 1 hour using the app
May 10, 2024

Shout out to Ruzsel J for helping me through my questions today on Chat support. He was helpful and quick to answer my questions. Thanks!

VMR Paints
United States
About 5 years using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

May 19, 2024

Gabriel S was fast and nice. He solved my issue within minutes. Highly recommend.

ORY Organics
United States
8 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

April 24, 2024

Great app and customer service. I had trouble with showing my star rating on products due to my theme being customised. Mitch helped me out and got it working

Redback Liftwear
Australia
6 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

May 30, 2024

Doner did a great job helping me update my email address

gc2b
United States
8 months using the app
Yotpo replied June 7, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

November 20, 2024

I had a great experience with Reymon! He was very patient and guided me step by step to fix all my issues. He made everything clear and easy to understand. Thank you for your excellent support!

Lafeeca
United States
April 1, 2024

been using this app for yearrsss, and it's always great, especially the support they always respond right away and solve the issue right a way, Jeorge Kenneth V was very helpful, thank you highly recommend

Sophie & Panda
Hong Kong SAR
Almost 3 years using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

Edited June 5, 2024

I used the online chat for some support with installing a all reviews page and the help was excellent - speedy and a great service by Arven. Thank you!

Update: I have since requested support for resolving a display issue and Arven sorted this very quickly for me :)

Crafts4Kids
United Kingdom
2 months using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

March 17, 2024

I’m new to Yotpo and made some big mistakes right away that I didn’t know how to fix. I hopped on with customer support and John G was so friendly and helpful! And everything was back to perfect within two minutes! I love them! It’s so wonderful to have amazing customer service these days, when a lot of companies don’t seem to care. Very impressed!

The Happiest Hour Drinks
United States
8 months using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

July 25, 2024

Arven, in custody support was great to deal with and sorted out installation and answered all my questions quickly and accurately. Thanks again!

ToeBrow
Canada
About 1 hour using the app
Yotpo replied August 19, 2024

Thank you for the feedback!