Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

June 24, 2024

Outstanding support as usual. I have been working on a several projects, and as a review and UGC manager, I always recommend Yotpo. Thank you, you guys never let me down.
Ty.
AT

The Wynwood Walls Shop
United States
9 months using the app
Yotpo replied July 15, 2024

Thank you so much for the review! We are glad to hear that you continue to trust and recommend Yotpo for your projects. Your support and satisfaction mean the world to us. If you ever need any assistance, we're always here to help.

August 19, 2024

Mitch was really helpful! Great app!

KADYLUXE®
United States
22 days using the app
Yotpo replied September 20, 2024

We appreciate your feedback!

May 4, 2024

I highly recommend the app. I've had a great experience with product reviews for years. Until today Ive never had a problem but suddenly my newest reviews weren't showing on my site. I got on Chat with Jeorge Kenneth V and he took the time to investigate and resolve the problem quickly and with patience. Soon everything was displaying like normal again. Great customer service which I really appreciate!

Hometown Jersey
United States
About 10 years using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

August 1, 2024

Definitely a fan of Yotpo reviews... easy to setup and customize to fit our site.

ADAY
United States
2 days using the app
Yotpo replied August 19, 2024

Thanks for the positive feedback!

July 27, 2024

Massive shout out to Daniel P!!!

I was stressing and struggling so much and daniel helped me so much made my day thank you so much! highly recommended

RG Creations
United Kingdom
24 days using the app
Yotpo replied August 19, 2024

So good to hear that! We're glad that Daniel made such a positive impact and helped ease your stress.

We really appreciate your recommendation and are here if you need anything else!

July 20, 2024

Arven S was EXTREMELY helpful in my problem of having multiple review folders on my shopify page. He was very sincere, nice, and fixed my problem in an instant! Arven was incredible and I will definetely be using yotpo again!

Banner Nation
United States
5 days using the app
Yotpo replied August 19, 2024

Thanks for the great feedback! We’re glad Arven was able to solve your issue quickly and effectively. We appreciate your support and look forward to having you with Yotpo again!

June 21, 2024

I have been using it for a short time, but I have loved it, very simple and easy to use, the customer service is excellent because when Ruzsel J contacted me he helped me with my doubts quickly and efficiently.

Tenfit - Ropa Deportiva Colombiana
Colombia
6 months using the app
Yotpo replied July 15, 2024

Thank you for sharing your experience with us! We're delighted to hear that you're loving our product and finding it simple and easy to use. It's also wonderful to know that Ruzsel J provided you with excellent customer service by addressing your doubts quickly and efficiently. We strive to provide the best support possible, and we're here to assist you every step of the way.

July 9, 2024

Doner P. Was super helpful! Appreciate the guidance

Underground Nutrition Store
United States
Almost 4 years using the app
Yotpo replied August 19, 2024

Thanks a lot! We're happy to hear you got the help you need!

August 23, 2024

Ruzsel J was so helpful and quickly fixed my issues.

Decoden Cream
United States
4 days using the app
Yotpo replied September 20, 2024

Thank you for your feedback.

May 30, 2024

Shout out to Ruzsel J for helping me today. I thought our issue would take a while to fix but just 5 minutes in a chat and all was good again!

EcoOne
United States
Almost 2 years using the app
Yotpo replied June 7, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!