Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited March 23, 2023

GREAT APP FOR REVIEWS AND SPEEDY CUSTOMER SERVICE. HIGHLY RECOMMEND. I WAS ABLE TO CONNECT/COLLECT TEXT MESSAGE REVIEWS. GENIUS!!

Always very helpful

SoRHOr Lifestyle
United States
Over 2 years using the app
May 12, 2021

Always helpful, quick responses from the Yotpo support team. My questions are always answered and Yotpo interface is very easy to use.

DMOS | Pro Shovel Tools
United States
Over 2 years using the app
June 15, 2021

This app helps me a lot. Also, they offer good after-sales service. Thanks for Ed's patiently help. I will recommend this app.

Kimerry
Hong Kong SAR
Over 2 years using the app
August 27, 2014

We've found this a really great app, www.wildlywoolly.co.uk now boasts reviews, Yay! and we're hoping to gather more and more with the help of this easy to set up app. Great value considering its free!

Wildly Woolly Ltd
United Kingdom
Over 2 years using the app
January 13, 2021

I switched to Yotpo from another app because i wanted automated emails. Diane was so helpful in helping me import my reviews. Im really loving the app so far highly recommended

Luxelunafaceandbody
Australia
Over 2 years using the app
Yotpo replied January 14, 2021

Thank you for taking the time to leave a review. We're happy to hear Diane was able to help get you up and running smoothly. Please feel free to reach out if you need any further assistance.

April 22, 2021

I love the tools for business owners to use to help encourage potential buyers to buy their products. Manny in Customer service was fast, friendly and resolved my issue.

Soap Scentsations
United States
Over 2 years using the app
February 15, 2018

Great app for adding reviews to your site, particularly now they've included commenting on their free plan. Excellent customer service too - thanks Yonathan!

Jcpal
Canada
Over 2 years using the app
May 1, 2020

Yotpo has definitely helped gather reviews and increase our conversion. Their team is responsive and quick to help navigate you through install and maintenance.

Aslan Mattress
United States
Over 2 years using the app
Edited August 29, 2022

Sheen has helped me several times with the on-site widget. Very helpful and great app! Thank you Sheen for all the help.

Gimmie Golf Co.
United States
Over 2 years using the app
Edited June 17, 2023

I am very impressed by the technical help we have received from the Yotpo team. Very prompt and a pleasure to work with. Thank you John B

Weebits
New Zealand
Over 2 years using the app
Yotpo replied January 26, 2021

Thank you for your review, happy to hear you had such a positive experience with our customer service.