Reviews (7,076)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

May 19, 2022

Needed help with installation and Albert V took care of everything seamlessly for our team. Thanks again!

Endeavor Athletic
United States
Over 2 years using the app
Edited May 6, 2020

Customer service is very helpful and courteous. They went above and beyond, in my opinion, to solve my issue with reviews for the pre-ordered products. This is the most consistent app I use for my online business with great customer service I can rely on.

Bamblu
United States
Over 2 years using the app
Yotpo replied October 28, 2019

Thank you so much for taking the time to write a review! Really happy to hear our customer support team is meeting the mark and was able to help.

February 22, 2023

Very quick and sufficient service from Rhenant. Solve my issue and helped me go through the whole process so i understand everything

Alpha Omega Imports
United States
Over 2 years using the app
Yotpo replied February 24, 2023

We appreciate your feedback, thank you!

April 29, 2021

Incredible free reviews app. Easy to set up and manage, especially since they have incredible customer support! I was helped by a man named Ronel & he was kind and able to answer my questions in a prompt manner. 10/10

Cool Weed Shirts
United States
Over 2 years using the app
June 19, 2023

Outstanding app and outstanding support, I wouldn't hesitate in recommending YotPo to ecommerce store owners

Proper Pasty Company
United Kingdom
Over 2 years using the app
July 30, 2014

Single-handedly the most beneficial app. We have a whole page dedicated to reviews- Potential customers LOVE it!

District Grain
United States
Over 2 years using the app
March 5, 2018

We just upgraded from Shopify Reviews to YOTPO and it's been GREAT! Customer service is excellent! Dana helped us transfer all our reviews into the YOTPO and the installation was done in a few hours. We are already seeing the great results of this app and our customers seems prefer this way of submitting reviews, as we are getting way more reviews than before. The star-rating on Google search is ...

Honeygirlorganics
United States
Over 2 years using the app
Edited March 21, 2024

a bit of a wait, but excellent once I was online with a chat with support!

Atreyu Running Company
United States
Over 2 years using the app
June 21, 2023

I had a question about importing reviews. A bit technical. We changed our products to bundles and wanted to transfer our reviews. Ruzsel John N from support helped me quickly, clearly and was social in the chat. I want to thank support and especially John for the great support and help.

bedMe Store
Netherlands
Over 2 years using the app
Edited October 31, 2023

I needed help updating some information and Joian Z helped me so much and made it so easy for me. Thanks Again

C Custom Wear
United States
Over 2 years using the app