Reviews (7,165)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

April 29, 2021

Junalou went above and beyond to help our site add in the YOTPO review carousel. She explained everything in detail and was very customer focused. Thank you for having Junalou on your team!

Harper & Teal
United States
Over 2 years using the app
January 4, 2015

Loving this app so far. Will definitely consider upgrading when we can . Easy install and we started getting great reviews straight away. Thanks Yotpo from all the team at Pethaus.

PetHaus
Australia
Over 2 years using the app
March 23, 2022

I use yotpo for years for my review collection. Always been very happy with its performance. Now I need to move to another website and asked for their help to transfer my reviews to the new site. Their customer service, in particular Rhenant and Happi made the process effortless. They both helped me save a lot of time. Very knowledgeable and professional. Thank you!

Cris's Blends
United States
Over 2 years using the app
May 27, 2013

I LOVE Yotpo. It's so easy to use and really drives sales. Thank you for such a great app!

The Afropolitan Shop
United States
Over 2 years using the app
Edited September 4, 2024

Very Nice app. George and support team is quick and attentive. I had an issue when I upgraded my shop theme with reviews not showing up. Jeorge fixed it in no time. Thank you for all your help!

Infinite Treasures, LLC
United States
Over 2 years using the app
May 5, 2022

Wonderful customer service experience. Helped quickly and easily and answered all of my questions in a way that I could understand how to make required changes

Plant Juice Oils
United States
Over 2 years using the app
August 3, 2022

Good app, customizable widgets & emails, great support, works with Shopify 2.0. I would recommend this app.

TFC&H Co.
United States
Over 2 years using the app
Edited April 9, 2022

Customer service was brilliant! I had only just installed the App into my Shopify store and had a few questions that I couldn't find the answers in the Help Centre. The online Chat feature was brilliant - Orly P. was very helpful, and was able to give me the exact help I needed. I can't wait to get started using this App now.

La La Lea
Australia
Over 2 years using the app
Edited August 20, 2021

We really love using and having Yotpo integrated on our site. It's hands down the best review app out there. The support is incredible as well. Sheen and Eunice are incredible. We're so appreciative!

b.WR
United States
Over 2 years using the app
November 18, 2022

Very satisfied with Simous Francis support, the issue I was having was resolve fast and successfully!

Skin Reign
United States
Over 2 years using the app