Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

August 3, 2022

Good app, customizable widgets & emails, great support, works with Shopify 2.0. I would recommend this app.

TFC&H Co.
United States
Over 2 years using the app
Edited April 9, 2022

Customer service was brilliant! I had only just installed the App into my Shopify store and had a few questions that I couldn't find the answers in the Help Centre. The online Chat feature was brilliant - Orly P. was very helpful, and was able to give me the exact help I needed. I can't wait to get started using this App now.

La La Lea
Australia
Over 2 years using the app
Edited August 20, 2021

We really love using and having Yotpo integrated on our site. It's hands down the best review app out there. The support is incredible as well. Sheen and Eunice are incredible. We're so appreciative!

b.WR
United States
Over 2 years using the app
November 18, 2022

Very satisfied with Simous Francis support, the issue I was having was resolve fast and successfully!

Skin Reign
United States
Over 2 years using the app
November 15, 2023

Ben heel goed geholpen door John G! Hij heeft meteen alle widgets op mijn pagina gezet. Kan niet blijer zijn!Nu wachten tot de reviews binnen komen!

FAC SHOP Amsterdam
Netherlands
Over 2 years using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

May 5, 2016

Great App & Service, Recommended

Mosaic Jewellery
Canada
Over 2 years using the app
Edited July 26, 2024

Wendyle Christian was very helpful and informative. He was a pleasure to chat with and had all the answers to my inquiry. Great app and excellent customer service!

greenalley
United States
Over 2 years using the app
April 5, 2022

I reached out to support and was luckily connected with Allen. He was extremely knowledgeable and helpful. Thanks Yotpo!

Vonetta Cosmetics
United States
Over 2 years using the app
August 28, 2019

We just installed the app and have been blown away by the exceptional support provided. Barely had the app running for a week and already engagement is better than the previous app we had installed. Very impressed! Thanks to Paulo and the rest of the team at Yotpo.

American Car Craft
United States
Over 2 years using the app
Yotpo replied September 18, 2019

Thank you for the great review, American Car Craft!

September 18, 2021

I needed help uploading CSV files for manual reviews and used the chat function and had Ed help me out and set it all up for me and also then proactively noticed that my website widget wasn't set up so did this on my behalf. really great service. Thanks Ed for your help

Wag Swag
Australia
Over 2 years using the app