Reviews (7,076)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

Edited June 9, 2021

Yotpo has been a great app for our DTC business. We have been pleased with the features and customer service provided to us!

NITRO Beverage Co.
United States
Over 2 years using the app
June 9, 2014

Super easy to use, increases client interaction and repeat sales. Great app!

American Parkour Store
United States
Over 2 years using the app
Edited December 23, 2019

So far the customer support has continued to be excellent. Glad to have them available to quickly sort and fix issues.

Update 3 months later - Easiest integration, friendly team and continue to provide an excellent level of support.

The Alchemist's Kitchen
United States
Over 2 years using the app
January 20, 2022

So far the support is amazing! I haven't had the app for too long, but I'm sure with all the integrations it will be great. Thank you!

Bamboo is Better
United States
Over 2 years using the app
February 20, 2024

I am super happy with the support given by Rhenant. He helped me with the issues, fix the new widget on our website. and he was very kind as well

Depuravita
France
Over 2 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

July 23, 2022

I really appreciate this app works perfectly with the intergration Support team are fantastic. Highly recommend this app

Alchemy Botanical Skincare
Australia
Over 2 years using the app
Edited September 21, 2021

We have been very happy with Yotpo across our international websites, and using visual reviews & Q&A features is very beneficial for our product. Yotpo's support is very helpful, I felt well taken care of! Highly recommended.

Siccaro DK
Denmark
Over 2 years using the app
Yotpo replied December 31, 2020

Thank you for your review. We're happy to hear we were able to help you get up and running!

September 22, 2022

I've liked using Yotpo so far. I chose this app because it automatically sends review requests to customers and it's been pretty easy to integrate on my site. Joian was quick and efficient in helping me with my most recent question.

USA Fermentation Weights
United States
Over 2 years using the app
December 5, 2016

Yotpo is amazing for sourcing reviews from our customers. We only use the free version at the moment, but the functionality to send in-email reviews gets some great feedback from our customers, because it doesn't take up a lot of their time to do.

Kitchen Junky
South Africa
Over 2 years using the app
Edited May 26, 2021

Not only great app but they also provide amazing customer support. Highly recommended for any eCommerce business.

Ramen Hero
United States
Over 2 years using the app