Reviews (7,165)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

May 5, 2016

Great App & Service, Recommended

Mosaic Jewellery
Canada
Over 2 years using the app
Edited July 26, 2024

Wendyle Christian was very helpful and informative. He was a pleasure to chat with and had all the answers to my inquiry. Great app and excellent customer service!

greenalley
United States
Over 2 years using the app
April 5, 2022

I reached out to support and was luckily connected with Allen. He was extremely knowledgeable and helpful. Thanks Yotpo!

Vonetta Cosmetics
United States
Over 2 years using the app
November 15, 2023

Ben heel goed geholpen door John G! Hij heeft meteen alle widgets op mijn pagina gezet. Kan niet blijer zijn!Nu wachten tot de reviews binnen komen!

FAC SHOP Amsterdam
Netherlands
Over 2 years using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

August 28, 2019

We just installed the app and have been blown away by the exceptional support provided. Barely had the app running for a week and already engagement is better than the previous app we had installed. Very impressed! Thanks to Paulo and the rest of the team at Yotpo.

American Car Craft
United States
Over 2 years using the app
Yotpo replied September 18, 2019

Thank you for the great review, American Car Craft!

September 18, 2021

I needed help uploading CSV files for manual reviews and used the chat function and had Ed help me out and set it all up for me and also then proactively noticed that my website widget wasn't set up so did this on my behalf. really great service. Thanks Ed for your help

Wag Swag
Australia
Over 2 years using the app
February 19, 2016

Have been using these guys for over a year now, they are the real deal - you won't regret. Thanks Yotpo for your amazing service! Five stars :-)

Julie Rose Party Co
United Kingdom
Over 2 years using the app
May 19, 2020

Great app and great customer service too. I recently updated my website and lost all my reviews and they had them back on there in no time.

Know & Love
United Kingdom
Over 2 years using the app
February 1, 2023

Albert V was excellent at helping us to customise some features of the widget on our website. Super helpful, polite and went the extra mile!

+guapa.™
United Kingdom
Over 2 years using the app
Yotpo replied February 2, 2023

We appreciate your feedback, thank you!

May 19, 2015

Yotpo is fantastic. We love getting all the feedback from our customers and really seeing how they feel about our product! We would totally and completely recommend this to any small company!!

Hedley & Bennett // Proudly Made in America
United States
Over 2 years using the app