Reviews (7,166)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited January 30, 2021

Very happy with this app. Super helpful customer service, everything was taken care of right her and now via the chat funktion. Perfect!

rêve vert
Denmark
Over 2 years using the app
December 17, 2013

Great app. Works flawlessly. Responsive customer support. Room for improvement would be the ability to back-date reviews as I am manually copying over reviews from Amazon as they come in.

GOcase
United States
Over 2 years using the app
May 19, 2022

Needed help with installation and Albert V took care of everything seamlessly for our team. Thanks again!

Endeavor Athletic
United States
Over 2 years using the app
Edited May 6, 2020

Customer service is very helpful and courteous. They went above and beyond, in my opinion, to solve my issue with reviews for the pre-ordered products. This is the most consistent app I use for my online business with great customer service I can rely on.

Bamblu
United States
Over 2 years using the app
Yotpo replied October 28, 2019

Thank you so much for taking the time to write a review! Really happy to hear our customer support team is meeting the mark and was able to help.

February 22, 2023

Very quick and sufficient service from Rhenant. Solve my issue and helped me go through the whole process so i understand everything

Alpha Omega Imports
United States
Over 2 years using the app
Yotpo replied February 24, 2023

We appreciate your feedback, thank you!

April 29, 2021

Incredible free reviews app. Easy to set up and manage, especially since they have incredible customer support! I was helped by a man named Ronel & he was kind and able to answer my questions in a prompt manner. 10/10

Cool Weed Shirts
United States
Over 2 years using the app
June 19, 2023

Outstanding app and outstanding support, I wouldn't hesitate in recommending YotPo to ecommerce store owners

Proper Pasty Company
United Kingdom
Over 2 years using the app
July 30, 2014

Single-handedly the most beneficial app. We have a whole page dedicated to reviews- Potential customers LOVE it!

District Grain
United States
Over 2 years using the app
March 5, 2018

We just upgraded from Shopify Reviews to YOTPO and it's been GREAT! Customer service is excellent! Dana helped us transfer all our reviews into the YOTPO and the installation was done in a few hours. We are already seeing the great results of this app and our customers seems prefer this way of submitting reviews, as we are getting way more reviews than before. The star-rating on Google search is very important to us, as we have almost only 5-star reviews. Overall we are really satisfied with YOTPO and we are excited to be growing with them!

Honeygirlorganics
United States
Over 2 years using the app
Edited March 21, 2024

a bit of a wait, but excellent once I was online with a chat with support!

Atreyu Running Company
United States
Over 2 years using the app