Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

June 19, 2023

Outstanding app and outstanding support, I wouldn't hesitate in recommending YotPo to ecommerce store owners

Proper Pasty Company
United Kingdom
Over 2 years using the app
July 30, 2014

Single-handedly the most beneficial app. We have a whole page dedicated to reviews- Potential customers LOVE it!

District Grain
United States
Over 2 years using the app
March 5, 2018

We just upgraded from Shopify Reviews to YOTPO and it's been GREAT! Customer service is excellent! Dana helped us transfer all our reviews into the YOTPO and the installation was done in a few hours. We are already seeing the great results of this app and our customers seems prefer this way of submitting reviews, as we are getting way more reviews than before. The star-rating on Google search is very important to us, as we have almost only 5-star reviews. Overall we are really satisfied with YOTPO and we are excited to be growing with them!

Honeygirlorganics
United States
Over 2 years using the app
Edited March 21, 2024

a bit of a wait, but excellent once I was online with a chat with support!

Atreyu Running Company
United States
Over 2 years using the app
June 21, 2023

I had a question about importing reviews. A bit technical. We changed our products to bundles and wanted to transfer our reviews. Ruzsel John N from support helped me quickly, clearly and was social in the chat. I want to thank support and especially John for the great support and help.

bedMe Store
Netherlands
Over 2 years using the app
Edited October 31, 2023

I needed help updating some information and Joian Z helped me so much and made it so easy for me. Thanks Again

C Custom Wear
United States
Over 2 years using the app
Edited June 9, 2021

Yotpo has been a great app for our DTC business. We have been pleased with the features and customer service provided to us!

NITRO Beverage Co.
United States
Over 2 years using the app
June 15, 2022

Helpful support from Sugar L over at Yotpo. App works great.\ and is way better than the Shopify app.

Traveler Guitar
United States
Over 2 years using the app
June 9, 2014

Super easy to use, increases client interaction and repeat sales. Great app!

American Parkour Store
United States
Over 2 years using the app
Edited December 23, 2019

So far the customer support has continued to be excellent. Glad to have them available to quickly sort and fix issues.

Update 3 months later - Easiest integration, friendly team and continue to provide an excellent level of support.

The Alchemist's Kitchen
United States
Over 2 years using the app