Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

April 1, 2024

been using this app for yearrsss, and it's always great, especially the support they always respond right away and solve the issue right a way, Jeorge Kenneth V was very helpful, thank you highly recommend

Sophie & Panda
Hong Kong SAR
Almost 3 years using the app
February 28, 2024

Great App - Helps give my customers reassurance on their purchases and brand trust.

Also customer support is great, thanks so much!

You blooms
New Zealand
Over 6 years using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

April 22, 2024

Their app works well, and their support is always responsive -- often immediately, at worst within 2 days.

Shield Your Body
United States
Almost 2 years using the app
April 2, 2024

Outstanding customer support from Jeorge at Yotpo! With the Shopify Reviews app being deprecated, we needed help moving over to Yotpo and Jeorge was so helpful in getting the coding and installation completed accurately and quickly. Amazing support! Thank you!

HootBooth Photo Booth
United States
Over 2 years using the app
March 12, 2024

Joian Z helped me out with an issue we had, really quick and efficient. Massive thanks!!

Sprayway
United Kingdom
Over 3 years using the app
March 28, 2024

Ruzsel is great! He helped me to fix some widgets. Thank you!

Tape Providers
United States
About 2 years using the app
April 15, 2024

Yotpo has some of the best customer service I have ever experienced. I had issues getting the widget to show up under the products on my collection pages. When I reached out for help, John G quickly responded and resolved my issue. He saved me from the headache of trying to edit the code myself.

Highly recommend. Any issues you have they will solve.

Nessa Hill
United States
About 1 year using the app
February 17, 2024

Joian.Z provided me with Fantastic service. They are very fast, experienced and knowledgeable.

10/10 service. Very valuable service technician

AquaGear Australia
Australia
Over 5 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

February 26, 2024

Ruzsel was very efficient and helpful. Issue solved within 5 minutes.

Phase Zero Makeup
United Kingdom
Over 3 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

March 26, 2024

Great experience with this app overall. No complaints. Thanks to a guy from support team - Jeorge Kenneth V, that helped solve multiple issues multiple times. Thanks!

L'aromes
Latvia
Over 1 year using the app