Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

October 31, 2024

Great app and great customer support! Very quick to help us with our issue! Vien was awesome. Thanks again!

Me First Living
United States
Over 9 years using the app
November 7, 2024

We are very happy with the Yotpo Product Reviews and UGC app. There are a ton of customizations that can be made and multiple ways to display your product reviews. If ever we have any issues, the customer support team goes above and beyond to resolve. Today Ruzsel helped me to customize a landing page I was stuck on and had my questions resolved in minutes.

Wildfox Couture
United States
Over 1 year using the app
November 1, 2024

Excellent app and customer service is top notch! Anytime I need assistance the reps are always there and can count on results. Recently I worked with Mitch on getting reviews added to my homepage as a carousel and was having difficulty after following the instructions and when I reached out to Mitch he fixed the issue in less than a day. Thank you again!

Ari Apparel
United States
About 1 year using the app
October 11, 2024

Got instant help after updating my theme to 2.0 and getting the review widget and star ratings showing on the website. Shoutout to Reymon N. for their excellent customer service! Easy 5 stars!

Godmode
New Zealand
About 5 years using the app
December 17, 2024

Our problem was sorted in a matter of minutes with a very diligent and professional Vien. Highly recommend the platform

Abyssian
Hong Kong SAR
Over 3 years using the app
November 20, 2024

I had a great experience with Reymon! He was very patient and guided me step by step to fix all my issues. He made everything clear and easy to understand. Thank you for your excellent support!

Lafeeca
United States
10 months using the app
November 5, 2024

Super helpful team, I have never experienced support like it - I have received around the clock assistance for an issue we had on our account both Ruzsel and Jeffrey have been outstanding, following through to resolution. Great platform with an excellent team.

Skin Rocks
United Kingdom
Over 1 year using the app
November 10, 2024

Excellent service! The representative was incredibly patient and handled everything efficiently. I felt truly supported throughout the process—highly recommend!

Thanks again

Andrea's Hair Secrets
United States
Almost 9 years using the app
November 21, 2024

I needed help with my reviews showing on my website and sent an inquiry. Reymon N. promptly answered my inquiry and had my reviews showing expeditiously! Glad to have used them for years with their great service!

NUGRO Hair
United States
8 months using the app
November 13, 2024

Yotpo is such a great service! And the support is always very prompt and easy. We love working with them!

Hydralyte
United States
Over 6 years using the app