Reviews (7,093)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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I have very unique products and rarely ever have the same products repeatedly, which means I can't use the widget, which is unfortunate. I can use the SEO page instead, but the formatting is much more limited. It seems every reviews app I've tried would have the same issue so I'm sticking with Yotpo for now anyways. However, MAJOR points for the customer service. Both people I dealt with were very helpful, and even made lots of the changes I requested themselves right away. Very very happy with the customer service.
The installation instructions were a bit unclear and that was frustrating. But the online support team was great! Thanks Junalou in particular!
Greate app, not what I expected, but great experience, very helpful, some experience could improve though
I worked with a chat advisor Manny who was super helpful and helped me fix the star ratings and other issues. The app itself is fine, but i think can be improved upon. But thanks Manny, he was able to fix all my issues! The reason I'm giving it 4/5 is because the app itself can be improved upon, but the service is 5/5.
Good app for reviews. Love receiving notifications that I have a happy customer review! Think I need to upgrade though to get more out of the app
Great product, have had very quick results from customers responding and giving reviews.
Very good app
Great customer support. Great app. I was able to set up in a breeze and everything is just running itself now at this point.
I gave 4 stars because I have just installed and don't know how it works yet. But The customer service was awesome. Lemuel was very quick to help me install the app to my site. i am very grateful for the chat feature.!! Hopefully I can upgrade to the better plan sooner than later!! i think this will work out
Love it! Definitely a must for your store. It has provided me with the opportunity to understand what my customers like and do not like.
Nice app, useful easy to use and blending well with site design.
Very Helpful customer service with online chat always on!