Reviews (7,148)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

April 4, 2024

We have been with Yotpo from day one! We love and appreciate the value their reviews add for our customers. If we ever need assistance, Yotpo is quick to respond and help us out. Big thanks to John G for his awesome help and terrific customer service this week! I recommend this app 1000%!

Tanglewood Garden & Farm Organic Skincare & Wellness
Canada
Almost 9 years using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

May 30, 2024

Shout out to Ruzsel J for helping me today. I thought our issue would take a while to fix but just 5 minutes in a chat and all was good again!

EcoOne
United States
Almost 2 years using the app
Yotpo replied June 7, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

May 24, 2024

I've been using the Yopto app for my Shopify store for 2 years now, and it's been a great addition. The functionality of the rating app is top-notch and has really helped with customer engagement.

A special shoutout to Ruzsel J and Daniel from the customer support team. They helped me super quickly and were incredibly efficient in resolving my issues. Their support made the setup process smooth and stress-free. Their assistance was much appreciated. Highly recommend!

Our Day Of
United States
About 2 years using the app
Yotpo replied June 7, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

August 1, 2024

Definitely a fan of Yotpo reviews... easy to setup and customize to fit our site.

ADAY
United States
2 days using the app
Yotpo replied August 19, 2024

Thanks for the positive feedback!

July 27, 2024

Massive shout out to Daniel P!!!

I was stressing and struggling so much and daniel helped me so much made my day thank you so much! highly recommended

RG Creations
United Kingdom
24 days using the app
Yotpo replied August 19, 2024

So good to hear that! We're glad that Daniel made such a positive impact and helped ease your stress.

We really appreciate your recommendation and are here if you need anything else!

July 20, 2024

Arven S was EXTREMELY helpful in my problem of having multiple review folders on my shopify page. He was very sincere, nice, and fixed my problem in an instant! Arven was incredible and I will definetely be using yotpo again!

Banner Nation
United States
5 days using the app
Yotpo replied August 19, 2024

Thanks for the great feedback! We’re glad Arven was able to solve your issue quickly and effectively. We appreciate your support and look forward to having you with Yotpo again!

July 9, 2024

Doner P. Was super helpful! Appreciate the guidance

Underground Nutrition Store
United States
Almost 4 years using the app
Yotpo replied August 19, 2024

Thanks a lot! We're happy to hear you got the help you need!

April 11, 2024

Does exactly what you need the app to do. We needed to transfer some reviews and John G was such a rockstar. He was really speedy, clear, and responsive. Most of these stars are for John ;)

NUFS
United States
Almost 4 years using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

April 18, 2024

Great app and has worked very well for our site. I would gladly recommend it to others. Amazing customer service in their Chat.

GrillStuff
United States
Over 7 years using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

April 15, 2024

Yotpo has some of the best customer service I have ever experienced. I had issues getting the widget to show up under the products on my collection pages. When I reached out for help, John G quickly responded and resolved my issue. He saved me from the headache of trying to edit the code myself.

Highly recommend. Any issues you have they will solve.

Nessa Hill
United States
About 1 year using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!