Reviews (7,163)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

May 14, 2019

I’m pleased with their customer service specially Jandy who was prompt to help with what I needed and understood my request. What I don’t like is that in order for us to use our hard earned reviews of the same product on another shop I have to upgrade and I tried to upgrade before but was extremely expensive for small businesses. Overall I am very satisfied with Jandy’s support.

MY SEXY STYLES
United States
About 3 years using the app
Yotpo replied May 16, 2019

Hey My Sexy Styles! Thank you for your review! We are working hard to ensure we are giving great service to our customers, and cater as best we can to the needs of businesses of every size. Thanks for taking the time to give us your feedback, and we will continue to work to ensure we deliver the best service possible.

August 27, 2019

Good app, easy to use good customer support with integration into the theme and the usability is easy, decent posts and layouts in general

Paul James Knitwear
United Kingdom
About 3 years using the app
Yotpo replied August 28, 2019

Thanks for the great review, Paul James Knitwear!

December 13, 2021

Ronel is super helpful and fast on resolving my problems! Great customer service! Yotpo has been great for our stores and highly recommend!

Us Two Tea
United States
About 3 years using the app
November 12, 2019

After a bit of a false start with my installation, the Yotpo customer service team was very responsive and helped me set up my integration within minutes! Highly recommend.

Little Dragon Natural Skin Care Company
New Zealand
About 3 years using the app
Yotpo replied November 18, 2019

Happy to hear our team was able to help! Thanks for taking the time to leave a review.

February 23, 2021

Jo Lorenz was very helpful and walk me through downloading and installing the application. I love this app!

Myoho Fit
United States
About 3 years using the app
July 25, 2018

Great review app, easy for customs to leave review about our golf cart cover.

Covers Select Best Golf Cart Covers For Sale
United States
About 3 years using the app
February 17, 2022

I switched from Target Bay and Yotpo support was very helpful in getting transitioned. Thank you Kenneth!

Las Delicias Patisserie
United States
About 3 years using the app
October 2, 2019

Really like this app. Paulo has been personally helping me with migrating systems and it's been a breeze. App and team are spot on.

CIGA Design UK
United Kingdom
About 3 years using the app
Yotpo replied October 17, 2019

Hi there! Thank you so much for leaving a review, we really appreciate your feedback and are happy to hear you're enjoying Yotpo!

August 29, 2023

I received excellent support from Rhenant! Super quick replies and was able to do everything I needed. Highly recommend!

PlayOn Products
Australia
About 3 years using the app
May 1, 2023

The service was professional, fast, friendly and super helpful. Definitely love this customer service!

Alumna House
United States
About 3 years using the app