Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

April 5, 2017

It works great and builds confidence in would-be buyers.

Boost 4
United States
Over 2 years using the app
May 22, 2016

Awesome tool. I love reading the reviews left by my customers.

Its All Buttah
United States
Over 2 years using the app
June 5, 2013

Just installed Yotpo on www.thequietfarm.com
Really easy instal (I'm not techy), it was easy to customise, and works really well. Highly recommended.
Thanks

The Quiet Farm
United Kingdom
Over 2 years using the app
January 7, 2020

Amazing customer support and easy to use. I love this app and would highly recommend it!

Peach Flair
United States
Over 2 years using the app
Yotpo replied January 19, 2020

Thanks so much for your review!

August 27, 2021

got help installing my review carrousel - they just did it for me!! was amazing! thanks Eunice & team Yotpo

Rock + Bone
United States
Over 2 years using the app
June 14, 2022

Very helpful support team. I wanted to show product reviews on my collection page and didn't know how to do it but the yotpo support team helped me with it.

gnanaturals
Canada
Over 2 years using the app
July 27, 2022

I wanted a few changes to be done from the Yotpo end.. Warly S from the support team helped me with what I was ideally looking for. Thanks!!

Little Toes
United States
Over 2 years using the app
Edited November 12, 2021

Amazing help from Orly P. He was quick to respond and was patient with my questions and requests. Thanks so much again for your help!

FEAST-new-store
Hong Kong SAR
Over 2 years using the app
Edited August 12, 2020

Amazing customer support! The support team was super responsive and got my issue resolved much more quickly and easily than anticipated. It was an issue with how we set things up, so our mistake, not something wrong with the program. Even though we are at the lower end of their subscription options, I was treated like a VIP customer, thanks to Diane. Truly exceptional experience. All SaaS / 3rd party apps should aspire to have this level of quality and capability.

Buzzy®
United States
Over 2 years using the app
May 14, 2021

I wanted to switch to a carousel for reviews, and the customer service was very fast and brilliant, thanks heaps

Zest Lifewear
Australia
Over 2 years using the app