Reviews (7,076)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

Edited May 29, 2019

Nicely integrated to our online store. Staff is super helpful to solve some technical problems for us. The only downside is they have limited fonts to match with the one we're using. Other than that, would definitely recommend this if you just started.

Allocacoc Europe Online Store
Netherlands
Over 2 years using the app
Yotpo replied June 4, 2019

Thanks for your great feedback, Allocacoc! We appreciate you taking the time to let us know how you are finding Yotpo.

February 14, 2021

Amazing service, quick and helpful. I emailed my problem and within a day it got resolved. I really like it.

Da Nirah
Australia
Over 2 years using the app
Yotpo replied February 16, 2021

Thanks for leaving a review, we appreciate it.

Edited November 5, 2024

The service has been great, thanks to Doner for all the help with issues with our rating views on our website and importing our reviews via the app. The responses were detailed, and I have learned so much valuable information.

LONVITALITE
Australia
Over 2 years using the app
Edited August 11, 2020

I am so happy with this app. Using the free version right now. Had questions about installation. Very responsive and quick response. Day 2 and I am getting reviews on my website. Great app
About 6 months in...the emails are being sent out, reviews coming in. I love Chat. Just had one with Danreb and my questions, concerns were handled very nicely. Great job guys at making my job easier.

homespunrustic.net
United States
Over 2 years using the app
April 22, 2021

AMAZING SERVICE!! I had trouble loading my widget/reviews on to my product page, I opened up the chat link which normally I hate but not in this case! Eunice was fantastic she resolved everything so quickly, was helpful and got everything running for me! Love the app to. Happy!

DIVA AF
United Kingdom
Over 2 years using the app
July 10, 2022

Great help from Keith who helped me install correctly - cause I was not able to complete it succesfully. Looks good now in my store-

NOMA Nordic
Sweden
Over 2 years using the app
January 31, 2015

This app helps me sell more everyday! Easy to set up, easy up-selling features and great for SEO! Thanks Yotpo!

OZ Health Shop USA | Buy Herbs, Powders and Supplements Online
United States
Over 2 years using the app
Edited May 16, 2022

Five stars! Highly recommended! Yotpo are incredibly efficient, with such friendly service. Thank you for your help :)

Pamoja
United Kingdom
Over 2 years using the app
November 4, 2019

Best Review app i have used so far. Also Great Customer support, they can help you wiht everything. From installation to small quesions

Ezata Store
Netherlands
Over 2 years using the app
Yotpo replied November 4, 2019

Thank you for leaving a review, happy to hear our customer support team was able to help!

March 10, 2023

Rhenant was a great help. We managed to solve my issue within a few hours. Very happy with the app. Thanks a lot team!

The Gracious Gourmet
United States
Over 2 years using the app
Yotpo replied March 13, 2023

Thank you for sharing your thoughts with us!