Reviews (7,175)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited November 12, 2021

Amazing help from Orly P. He was quick to respond and was patient with my questions and requests. Thanks so much again for your help!

FEAST-new-store
Hong Kong SAR
Over 2 years using the app
Edited August 12, 2020

Amazing customer support! The support team was super responsive and got my issue resolved much more quickly and easily than anticipated. It was an issue with how we set things up, so our mistake, not something wrong with the program. Even though we are at the lower end of their subscription options, I was treated like a VIP customer, thanks to Diane. Truly exceptional experience. All SaaS / 3rd party apps should aspire to have this level of quality and capability.

Buzzy®
United States
Over 2 years using the app
May 14, 2021

I wanted to switch to a carousel for reviews, and the customer service was very fast and brilliant, thanks heaps

Zest Lifewear
Australia
Over 2 years using the app
April 2, 2019

I used this app to collect more customers feedback ,really helpful ,Hermes helps us a lots ,5 stars service

Tohyadd
China
Over 2 years using the app
Yotpo replied April 3, 2019

Thanks for your feedback, Tohyadd! Glad to hear you had a great experience with our customer service and that Yotpo is helping you to connect with your customers!

April 3, 2023

I thought that moving reviews from our old product to our updated products was going to be a hassle. Luckily Jeorge, was there to walk me through every step. I will be quick to ask for more help if I need it.

Stoble Coffee Roasters
United States
Over 2 years using the app
January 26, 2021

Gimbert was awesome in helping me integrate reviews on my site. Very helpful and efficient! I highly reccomend.

ShoeGuards
United States
Over 2 years using the app
October 17, 2021

Great service with and great customer support! They helped me to configure everything really fast. Thanks again.

Petflair
Australia
Over 2 years using the app
July 3, 2023

Rhenant was a great help in getting our store reviews imported! Class Act customer service!!! Thank you!

MAX & ME SPORT
United States
Over 2 years using the app
June 18, 2021

The customer service from Don was exceptional. He was very friendly and professional and solved my problems with ease. He took the time to provide screenshots and step by step instructions. I am truly greatful for his service.

Atom Studios UK
United Kingdom
Over 2 years using the app
January 3, 2023

James Edmar helped me immediately! I was expecting an answer a few hours later, he not only answered my question, but he also fixed the problem on the back end for me instead of me trying to figure it out. Thank you so much! Love this app!

Blessed Afrique Boutique
United States
Over 2 years using the app
Yotpo replied January 18, 2023

Thank you for sharing your thoughts with us!