Reviews (7,175)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

December 20, 2021

Great customer service as always, today Eduardo was really helpful and answered my questions quickly and solve the issue I was having. thanks!

Tufting
United States
Over 2 years using the app
May 19, 2022

i had a live chat conversation with a Agent by the name of Rhenant T.
he was excellent and went the extra mile in providing great customer service. outstanding defo 5 stars

Kobespethealth
United Kingdom
Over 2 years using the app
March 2, 2022

Nick S. was SO helpful and helped me quickly with my issue. It got resolved so much quicker than I thought and he was very accommodating. It was very easy to upload the files I needed to and I got my problem resolved quickly.

Sun & Swell Foods
United States
Over 2 years using the app
July 21, 2022

James Edmar was able to assist me with getting my carousel added and product star ratings added seamlessly with no problems.

Kourageous
United States
Over 2 years using the app
April 27, 2014

Yotpo has been a great service for our iPhone Wallet Case Store

http://thejimmycase.com/

The reviews integrate seamlessly with our store and the email reminders to customers require no input from us. The great reviews just flow into our store.

jimmyCASE
United States
Over 2 years using the app
Edited May 29, 2019

Nicely integrated to our online store. Staff is super helpful to solve some technical problems for us. The only downside is they have limited fonts to match with the one we're using. Other than that, would definitely recommend this if you just started.

Allocacoc Europe Online Store
Netherlands
Over 2 years using the app
Yotpo replied June 4, 2019

Thanks for your great feedback, Allocacoc! We appreciate you taking the time to let us know how you are finding Yotpo.

February 14, 2021

Amazing service, quick and helpful. I emailed my problem and within a day it got resolved. I really like it.

Da Nirah
Australia
Over 2 years using the app
Yotpo replied February 16, 2021

Thanks for leaving a review, we appreciate it.

Edited August 11, 2020

I am so happy with this app. Using the free version right now. Had questions about installation. Very responsive and quick response. Day 2 and I am getting reviews on my website. Great app
About 6 months in...the emails are being sent out, reviews coming in. I love Chat. Just had one with Danreb and my questions, concerns were handled very nicely. Great job guys at making my job easier.

homespunrustic.net
United States
Over 2 years using the app
Edited November 5, 2024

The service has been great, thanks to Doner for all the help with issues with our rating views on our website and importing our reviews via the app. The responses were detailed, and I have learned so much valuable information.

LONVITALITE
Australia
Over 2 years using the app
April 22, 2021

AMAZING SERVICE!! I had trouble loading my widget/reviews on to my product page, I opened up the chat link which normally I hate but not in this case! Eunice was fantastic she resolved everything so quickly, was helpful and got everything running for me! Love the app to. Happy!

DIVA AF
United Kingdom
Over 2 years using the app