Reviews (7,159)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited March 22, 2021

Anne helped me tremendously with migrating my reviews to my new web design. This was a very extensive task and I’m happy she was there to help. Thank you! Anne helped me tremendously with migrating my reviews to my new web design. This was a very extensive task and I’m happy she was there to help. Thank you!

Red Rose Naturals
United States
Over 2 years using the app
November 22, 2021

I love their support team. They fix things within a reasonable time and made my reviews pop even more, Thank you for your service!

Scentsational Soaps
United States
Over 2 years using the app
Edited May 30, 2019

Great app, excelent support! The reviews are really helping bring new customers. Josephine really helped when I needed support with an updated theme.

Lucidaletra
Brazil
Over 2 years using the app
June 13, 2018

Awesome app that works perfectly. Absolutely love it!

The Bircher Bar
Australia
Over 2 years using the app
July 20, 2022

I do wish it was easier to syndicate reviews to other platforms...Great customer support! Reinier was very helpful and quickly resolved my issue!

Ruggish Co
United States
Over 2 years using the app
Edited October 16, 2019

We switched over to Yotpo recently and are very happy with our decision and support we have received

Sparro Designs
Australia
Over 2 years using the app
Yotpo replied October 28, 2019

Thank you so much for leaving a review - happy to hear you're enjoying Yotpo and our customer support team is hitting the mark!

October 17, 2022

Great customer Support and great app works seamlessly. and if I ever have an issue they fix it within 20 minutes

Innerzenorganics
Ireland
Over 2 years using the app
October 5, 2020

Love this amp and their customer service is really good. I thought I had lost all of my reviews when I changed the settings for some products and the Yotpo crew fixed everything.

VERIDATTA
United States
Over 2 years using the app
Yotpo replied October 11, 2020

Thank you for leaving a review. We're glad everything worked out for you and that you're up & running!

January 3, 2023

I had an issue with my reviews not showing on my website. I also needed to update some product names and url's for previously collected reviews. Nick S. went above and beyond to get everything taken care of for me. He was very easy to work with and thorough, greatly appreciated his assistance :)

Glowing Radiance
United States
Over 2 years using the app
Yotpo replied January 18, 2023

We appreciate your feedback, thank you!

August 3, 2021

This app is fantastic!! Reviews help with social proof and helps get the sale, set up was great, easy to use and update and Marks help from the support chat was beyond helpful! Great tool, highly recommend!

The Lifted Hippie
Canada
Over 2 years using the app