Reviews (7,169)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

March 6, 2014

Great, great, great app. I highly recommend yotpo. app for anyone who requires accurate and dependable reviews. Thank you.

RealWatches.com
United States
Over 2 years using the app
April 20, 2022

Great app with plenty of features. Their customer service support team is really dedicated. Highly recommended.

Amanda Harrington London
United Kingdom
Over 2 years using the app
June 9, 2021

Good customer service and it was very quick to change my store email. I appreciate Orly helping me on chat. Thank You

FLAVOR FIVE
Australia
Over 2 years using the app
September 27, 2020

I decided to give Yotpo a try after reading all of the positive reviews. I am new to Shopify and I accidentally deleted a very important set of codes and I reached out to Yotpo via the Chat bubble for help. Josephine was very quick and super helpful. The customer service is amazing and I highly recommend this app because of all of the cool widget it offers. My store looks so much more professional now all thanks to Yotpo.

Dogbana
United States
Over 2 years using the app
Yotpo replied September 30, 2020

Thank you for your review. We're so happy to be a part of your growing brand!

Edited September 22, 2022

Worked with Edilyn who was great. I had updated my theme and needed to install yotpo again and quick support was provide.

Truth Alone Clothing
United States
Over 2 years using the app
July 20, 2023

John G. was an excellent rep who went above and beyond to help us with our site. We had such a great experience with the service rendered to us. Thank you John!

SlimStrength ActiveWear
United States
Over 2 years using the app
March 17, 2014

Nice App, easy to use for customers, so easy to get reviews.

Tableware, Cookware, Home Decor, Wedding Gift, Tea set, Candle, Kitchenware, Scented Candles, Teapot, Cup In Hong Kong | DancingnDining.com
United Kingdom
Over 2 years using the app
Edited March 22, 2021

Anne helped me tremendously with migrating my reviews to my new web design. This was a very extensive task and I’m happy she was there to help. Thank you! Anne helped me tremendously with migrating my reviews to my new web design. This was a very extensive task and I’m happy she was there to help. Thank you!

Red Rose Naturals
United States
Over 2 years using the app
November 22, 2021

I love their support team. They fix things within a reasonable time and made my reviews pop even more, Thank you for your service!

Scentsational Soaps
United States
Over 2 years using the app
June 13, 2018

Awesome app that works perfectly. Absolutely love it!

The Bircher Bar
Australia
Over 2 years using the app