Reviews (7,159)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

February 8, 2023

The Yotpo team was very responsive at solving my issues on installing the widget. I had an error in the code on my site and they fixed it immediately - love their services!

Jamie’s Farm
United States
Over 2 years using the app
Yotpo replied February 24, 2023

We appreciate your feedback, thank you!

Edited December 6, 2018

I used this app to be able to have customers start leaving reviews. It took a little while for me to get it set up, because I dont like like messing with code, but the Yotpo customer service team was able to come through and get everything set up for me. Everything works great and the reviews have been a big plus to my store. Giving a 4 star at the moment because I'm still exploring the app and finding out all it can do, but so far, it has been a good experience. Thanks Yotpo for a good app.

SincereReigns
United States
Over 2 years using the app
November 12, 2021

We are still trying the review platform but we can say Yotpo has an excellent Customer Service, thanks especially to Rhenant for the help :)

ALFYO
Italy
Over 2 years using the app
October 15, 2021

Powerful app and skilled support. Thanks to Sheen and Jeorge's help for the setup. It is nice to have fast responding help from hands on people. Kudos guys!

Nail Art Bay
Australia
Over 2 years using the app
May 16, 2018

Installed this app and I'm satisfied with it so far.

Inno Home
New Zealand
Over 2 years using the app
December 27, 2022

Great fast service. Thank you Nick S. I recommend this to shops that need easy to use reviews app

Fennosan
Finland
Over 2 years using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

June 25, 2018

This is a great app and their customer support team is great! Would definitely recommend for any ecommerce store.

Palladio
United States
Over 2 years using the app
December 30, 2020

Yotpo is simply the best app out there. Great features, fare pricing, and I love the fact that it gives you Google Sellers Rating! Their customer service is professional and responsive. Sheen from Yotpo Support is amazing!

Key Element Skincare
United States
Over 2 years using the app
Yotpo replied December 31, 2020

Thank you for such a glowing review! We're so happy to hear you're enjoying using Yotpo.

June 9, 2021

good customer service! and an excellent app for new starter. Mark spent hours checking my theme code and help me installed the app, much appreciated.

Dr Noel's Mushroom Powder
Australia
Over 2 years using the app
December 20, 2016

Very handy, customer friendly and easy to use. Great app!

Harajukufever
Singapore
Over 2 years using the app