Reviews (7,159)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited May 21, 2022

Brilliant review software! Orly P. was very helpful :) I would definitely recommend this, hands down.

Scooters 'N Chairs
United States
Over 2 years using the app
Edited July 12, 2022

I loved the help that James from yotpo gave me! He had pacience and solved all the issues we were having importing reviews! definitely 5 stars! thank you james :) Also Eunice from yotpo also helped me a lot! everyone is amazing thank you! Also Nick S helped a lot with my reviews and getting them in the homepage! thank you all !

Kankura Golf Europe
Portugal
Over 2 years using the app
February 6, 2022

tutto okkk. servizio assistenza ottimo. applicazione davvero utile per gestire tutte le recensioni, consigliata

INCASODIVINTAGE
Italy
Over 2 years using the app
Edited September 9, 2022

Allen, Wiley, Eunice and Sugar are rock stars when it comes to support. They will help you with anything you need.

Eco Strong
United States
Over 2 years using the app
April 11, 2022

Radly did an awesome job! Effective and efficient worker!! Great experience w/ yotpo! Second time using this app and so far so good!

Hamilton Cornerstore
United States
Over 2 years using the app
Edited May 1, 2023

James Edmar C was very helpful in getting Yotpo working well our our Shopify store. He helped to set up the widgets and made sure all of the reviews were showing up on our store.

BU
United States
Over 2 years using the app
Yotpo replied January 31, 2021

Thank you for leaving a review. We're thrilled to hear Manny was able to get you up and running smoothly!

January 27, 2022

I am two days into using the reviews by Yotpo and I am already blown away by the customer service. They are kind, quick and efficient. I have not been treated so well by any other company. Nick S. has been great.

Modern Manna Health - Cleanse & Detox
United States
Over 2 years using the app
July 10, 2023

My experience with John G. was amazing! I'm so thankful I could simply hand off my issues to him and he was able to install the features I needed on my website. I'm not tech-savvy and I thought I would be so frustrated by the end of this but it was the exact opposite. Thanks so much!

Perennial Peaces
United States
Over 2 years using the app
September 9, 2015

Been using this for over a year now and its really making my site look popular. Also sends reviews direct to my facebook page.

Jclarkes Marine
United Kingdom
Over 2 years using the app
February 9, 2022

I was having trouble with moderation of my reviews and Nick S. helped me resolve my issue quickly and efficiently! Thank you!

SageClayCo
Canada
Over 2 years using the app