Reviews (7,175)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

December 27, 2022

Great fast service. Thank you Nick S. I recommend this to shops that need easy to use reviews app

Fennosan
Finland
Over 2 years using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

June 25, 2018

This is a great app and their customer support team is great! Would definitely recommend for any ecommerce store.

Palladio
United States
Over 2 years using the app
December 30, 2020

Yotpo is simply the best app out there. Great features, fare pricing, and I love the fact that it gives you Google Sellers Rating! Their customer service is professional and responsive. Sheen from Yotpo Support is amazing!

Key Element Skincare
United States
Over 2 years using the app
Yotpo replied December 31, 2020

Thank you for such a glowing review! We're so happy to hear you're enjoying using Yotpo.

December 20, 2016

Very handy, customer friendly and easy to use. Great app!

Harajukufever
Singapore
Over 2 years using the app
June 9, 2021

good customer service! and an excellent app for new starter. Mark spent hours checking my theme code and help me installed the app, much appreciated.

Dr Noel's Mushroom Powder
Australia
Over 2 years using the app
March 21, 2022

App is easy to set up and works well. We've had a few issues but the support has been great - Radly was especially helpful.

Sourdough Starter
Australia
Over 2 years using the app
August 26, 2021

Wonderful and customer service helped every step of the way! Rilu Jane sat and reinstalled everything I needed for over 30 minutes and walked be through step by step. I would highly recommend.

Apotheke Co
United States
Over 2 years using the app
August 2, 2023

So far I have had a great experience using Yotpo. Their customer support has been amazing. Daniel P. did a phenomenal job at getting all of my questions answered.

invisaWear®
United States
Over 2 years using the app
March 30, 2018

I love this app! I had a tiny bit of trouble with the install, but Yotpo support was very prompt and helpful in straightening out all of the mistakes I made. Once they did their magic with the coding, everything displayed beautifully on my site. I am delighted and happy with all of the wonderful possibilities that this app has to offer. Thanks to the Yotpo team for an excellent app!

Enchantedstyles
United States
Over 2 years using the app
October 18, 2021

Great features in terms of product reviews, website widgets and social proof. The great customer support is a bonus

Econic One
Germany
Over 2 years using the app