Reviews (7,160)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

July 10, 2023

My experience with John G. was amazing! I'm so thankful I could simply hand off my issues to him and he was able to install the features I needed on my website. I'm not tech-savvy and I thought I would be so frustrated by the end of this but it was the exact opposite. Thanks so much!

Perennial Peaces
United States
Over 2 years using the app
September 9, 2015

Been using this for over a year now and its really making my site look popular. Also sends reviews direct to my facebook page.

Jclarkes Marine
United Kingdom
Over 2 years using the app
February 9, 2022

I was having trouble with moderation of my reviews and Nick S. helped me resolve my issue quickly and efficiently! Thank you!

SageClayCo
Canada
Over 2 years using the app
April 12, 2023

we needed to move our yotpo widget to a different position on our product pages. team was responsive and executed quickly! Thank you, Ronel!

BioPharma Scientific
United States
Over 2 years using the app
September 3, 2021

Kaiser assisted me today with adding a review tab to my home page on my website, as well as adding my reviews on my product page and added the star ratings on the category page of my website. Kaiser was so patient and worked diligently to get this resolved for me. Thank you SO much!

hair affair growth oil
United States
Over 2 years using the app
July 30, 2015

Brilliant App! Very happy with how easily this intergrate's.

Lionetteny
United States
Over 2 years using the app
April 9, 2021

Best customer support ever! The app is great both for ecommer and for customers. For us was easy to install, the integration with facebook and google works perfect, no need for manual work. For customers is very friendly to write a review and rate.
Customer support I got from Junalo was more that I could ask for. Prompt, great ideas and suggestions, immediately execution. Yotpo is the best!

Cool-kido.com
Slovenia
Over 2 years using the app
December 1, 2022

We have been using Yotpo for a couple years for customer reviews on our website and just recently upgraded to be able to syndicate reviews to Walmart (with invaluable help from Daniel, one of their support engineers). We've had a great experience and would definitely recommend Yotpo, and we'll of course continue using it going forward.

kGoal Shop
United States
Over 2 years using the app
Yotpo replied January 23, 2023

Thanks for your feedback, we really appreciate it.

October 12, 2019

Nice starter price for Shopify stores, great to get verified purchase reviews
and they have lots of great features, really lovely staff.

Nakin Skincare
United Kingdom
Over 2 years using the app
Yotpo replied October 28, 2019

Thank you so much for taking the time to leave a review. We really appreciate your feedback and are happy to hear you're enjoying Yotpo!

April 27, 2021

Super helpful customer service team to update things as needed. Helped with importing other reviews as well. Highly recommend!

Ergo Hemp Co.
United States
Over 2 years using the app