Reviews (7,163)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

May 14, 2021

Amazing support, thanks especially for Manny who did solve our problems right away. Really good app and sends automated review requests.

Wulf and supplies
Finland
Over 2 years using the app
Edited April 5, 2023

Have had great support on any issues and really value the app and it's worth to our business!! Reinier went above and beyond to help with a few issues we had on our side and help to fix them!

Update! Iv'e had a lot of help moving things on my site and always receive the help I need right away! We recommend the app to anyone looking

Another update, we switched to a new theme and needed some help getting everything working for our reviews, carousel and badge widget and the team (especially Kenneth John M) helped me to get it up and running in minutes!!

Highly recomend

Vision Saddlery
Canada
Over 2 years using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

March 24, 2022

The Yotpo app was very easy to use and install and great, attentive and helpful customer service! Thank you Nick!

WagWorthy Naturals
United States
Over 2 years using the app
October 15, 2019

Just started to use it and needed to contact Help Center. Had Eric Alcoseba, a Yotpo Growth Support Hero, very responsive and efficient ! Great Job !

Belle de Jour Cosmetic
Thailand
Over 2 years using the app
Yotpo replied October 28, 2019

Thank you so much for taking the time to leave a review, we're so happy to hear you had such a great experience with our team!

September 27, 2021

Jorge provided us with the best customer service! So patient and extremely helpful! We had an issue with our theme change over and he assisted us in getting set back up.

The Perfect Hoop
Canada
Over 2 years using the app
January 31, 2022

I love the auto response feature. I needed help with installation and contacted customer service. Ed was assigned my case and he did an amazing job. He was communicative and quick with resolving my issue. Thank you so much!

Savvy B™️|Fitness & Waist Trainers
United States
Over 2 years using the app
November 25, 2021

MANNY T. was awesome. Help me with my concern & gave me EXTRA advise on what my store needed. He was really quick and responsive. Excellent service. 5 STARS TO MANNY T !!!!

Collect Moments
United States
Over 2 years using the app
April 20, 2023

Doner P was very helpful in adding the widget to our website. She made it very easy and did the work for me as I am new to using the app!

WPPO LLC Direct
United States
Over 2 years using the app
June 19, 2021

Ed helped me import site reviews collected via email. Simple and easy process. Thanks for your help Ed!

B L A E K
Australia
Over 2 years using the app
September 16, 2022

Great app, and the service agent Sugar is very nice patience and knowledgeable, guide me step by step to setup the widget.
Thank you so much!

Baofengradioca
Canada
Over 2 years using the app