Reviews (7,156)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.
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Amazing Support, Reymon
I have been using it for a short time, but I have loved it, very simple and easy to use, the customer service is excellent because when Ruzsel J contacted me he helped me with my doubts quickly and efficiently.
Thank you for sharing your experience with us! We're delighted to hear that you're loving our product and finding it simple and easy to use. It's also wonderful to know that Ruzsel J provided you with excellent customer service by addressing your doubts quickly and efficiently. We strive to provide the best support possible, and we're here to assist you every step of the way.
Shout out to Ruzsel J for helping me today. I thought our issue would take a while to fix but just 5 minutes in a chat and all was good again!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
I've been using the Yopto app for my Shopify store for 2 years now, and it's been a great addition. The functionality of the rating app is top-notch and has really helped with customer engagement.
A special shoutout to Ruzsel J and Daniel from the customer support team. They helped me super quickly and were incredibly efficient in resolving my issues. Their support made the setup process smooth and stress-free. Their assistance was much appreciated. Highly recommend!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Does exactly what you need the app to do. We needed to transfer some reviews and John G was such a rockstar. He was really speedy, clear, and responsive. Most of these stars are for John ;)
Thank you for sharing your thoughts with us!
Great app and has worked very well for our site. I would gladly recommend it to others. Amazing customer service in their Chat.
Thanks for your feedback, we really appreciate it.
Fast service, Great app. Wendyle Christian she is the best. Thank you
Thank you for the review!
So far so good. What I like about Yotpo is that unlike other review apps, it sends review requests to new customers who have never interacted with my store before. With other apps, I have to ask the customer to resubscribe for them to receive a review request if they have already unsubscribed to emails from these apps.
The customer service has been great as well. Especially Ruzsel J who installed a code for me when I told him that I was at my wits' end about something.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Yotpo has some of the best customer service I have ever experienced. I had issues getting the widget to show up under the products on my collection pages. When I reached out for help, John G quickly responded and resolved my issue. He saved me from the headache of trying to edit the code myself.
Highly recommend. Any issues you have they will solve.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Mitch was really helpful! Great app!
We appreciate your feedback!