Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

May 26, 2024

Honestly, probably the only service that is worth paying over $200 a month for reviews. Run away from the others.

Beyond Memories
United States
11 months using the app
Yotpo replied June 7, 2024

Thank you for writing a review — we value your feedback.

July 12, 2024

Really good customer experience from Wendyle and a great app in general.

Soma Recovery
United Kingdom
4 months using the app
Yotpo replied August 19, 2024

Thanks for the kind words! Glad to hear that you had a great experience with Wendyle and are enjoying the app.

June 4, 2024

Excellent customer service! Ruzsel J was very knowledgeable and was able to solve my problem within minutes.

Cashier Depot
United States
Over 2 years using the app
Yotpo replied June 7, 2024

We appreciate your feedback, thank you!

June 9, 2024

Love this app. Doner was very helpful with setting up my reviews widget Thanks!

Hamlin
United States
Almost 3 years using the app
Yotpo replied July 11, 2024

We're thrilled to hear that you love the app and that Doner was very helpful in setting up your reviews widget. Your satisfaction is our top priority!

April 18, 2024

Great app and has worked very well for our site. I would gladly recommend it to others. Amazing customer service in their Chat.

GrillStuff
United States
Over 7 years using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

April 11, 2024

Does exactly what you need the app to do. We needed to transfer some reviews and John G was such a rockstar. He was really speedy, clear, and responsive. Most of these stars are for John ;)

NUFS
United States
Almost 4 years using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

Edited September 26, 2024

Great support from Wendyle! Big thanks to PL for helping with my popup editing issue.

Standing O Cosmetics
United States
7 months using the app
Yotpo replied July 15, 2024

Thank you for your feedback!

June 19, 2024

Well, the support help a lot. That's a fact !
They deserve 5 Stars

amedcine
France
About 1 year using the app
Yotpo replied July 15, 2024

We're thrilled to hear that our support team was able to assist you effectively! Thank you for acknowledging their helpfulness and for your five-star rating.

May 23, 2024

Thanks to Ruzsel who was able to help me with my problem, I recommend the support of this app which, despite the rather long time it took, was able to respond to my concerns.

Aperol Official Online Shop
France
12 months using the app
Yotpo replied June 7, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

April 15, 2024

Yotpo has some of the best customer service I have ever experienced. I had issues getting the widget to show up under the products on my collection pages. When I reached out for help, John G quickly responded and resolved my issue. He saved me from the headache of trying to edit the code myself.

Highly recommend. Any issues you have they will solve.

Nessa Hill
United States
About 1 year using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!