Reviews (7,171)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Eunice really helped me just now to change the colours of my reviews. Enjoying using so far. Would recommend
Mary Ann was great! She was quick & responsive in helping us get the app to work on our website the way we wanted.
Love Yotpo's customer service chat. Super easy to get help from folks who know. Don is the best. Thank you!
We have used this app for a while & the customer service is fantastic. Started with Free plan for a couple years - now upgrading. Still received great service even with the FREE plan!
Thanks to Nick for patiently answering my many questions, at the same time, Yotpo is a great app, efficient and simple to use, and the customer service responded in a timely manner, which quickly helped me solve the problem.
Capturing reviews from our customers is such a breeze. Also, the customer service is phenomenal! Whenever I need help, the agents are only a chat away and are always able to take care of my problems. One particular agent, Kenneth John stood out to me the most. He was quick to get my reviews back on my website after a theme change and took care of another issue that I saw, with no hesitation. SO beyond thankful for Yotpo and the Yotpo team!
Already very impressed with the customer service. Very helpful! I plan to sign up for more features!
Excellent customer service, we had an issue with our mobile version and Yonathan M helped us out and even provided the code I needed.
Sheen was super helpful in guiding me through solving an issue we were having! Super sweet and fast in responding.
I had questions about the review carousel and referrals and Doner helped me with those via chat. He answered all my questions.