Reviews (7,171)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

December 10, 2021

Great app, and great customer support. Particularly like the fact that it is compatible with Google reviews, and all the additional add-ins which will become handy as we grow.

Dermlove Skincare
United States
Over 2 years using the app
Edited July 1, 2017

The free version is great for the beginning. I use this app on https://www.abeauty.ro and I plan to buy a plan, but I don`t need all features and they seem pretty expensive.

Abeautyro
Romania
Over 2 years using the app
February 14, 2023

The service James provided was excellent. He knows what he is talking about and helped me navigate a stressful issue we were having with our reviews.
I would highly recommend Yotpo as an app for generating reviews and also James from the service department.

Eagle Claw Fasteners | Stainless Steel Wood Screws
United States
Over 2 years using the app
Yotpo replied February 24, 2023

Thanks for your feedback, we really appreciate it.

Edited July 24, 2022

So this is my second review and this time it was Sheen who helped me. Again, easy communication and everything is done in super quick time. Awesome work and again would recommend every time. Thanks Sheen. The first time I had to use the support team, I spoke to Kenn who was also awesome. It was easy communication, he understood what I wanted and had it done in a flash. I have been impressed with Yotpo ever since I started using them and was worried that I had bitten off more than I could chew with my latest update but Kenn stepped in to save the day. Well done guys. Thanks.

SoapOman.com
New Zealand
Over 2 years using the app
Edited October 6, 2022

Over the last 3 days I contacted the customer service every day and they have been super fast every time, didn't have to wait and they resolved all my issues in a fast manner. And I am on the free plan so I appreciate it even more. I've continued to have great service from team, including Yotpo Radly, who improved the appearance on the stars widget on our site! Thank you.

Billi London
United Kingdom
Over 2 years using the app
Edited July 1, 2022

I am updating my review, and from 2021 to now this app has still been outstanding. Great app, works so well, and the customer service is excellent.
Great job, Highly recommended!
I really love this app, it has helped me get reviews with no work from me. Their customer service has also been excellent. Thank you Mark for helping me with a problem, you were quick and efficient.
Highly recommended!

Jeangeniehealth
South Africa
Over 2 years using the app
May 1, 2013

This *IS* the best App on Shopify right now. Seamless integration, incredible ease of use and HUGE value to our business. I can't say enough good things about Yotpo and what they've built. Bravo!

~Rob | 3upgolf.com

3 Up Golf
United States
Over 2 years using the app
Edited April 29, 2015

This is a wonderful app and must have in your store. But it sometimes irritates in slower connections. The better thing in it is that it is very SEO friendly. Yotpo is the must have app for all shopify stores. The best feature is auto posting of reviews to facebook and twitter. I love this.

JustBabyMart.Com
Pakistan
Over 2 years using the app
December 9, 2013

Love this app! Easy to install and looks great on my site. Customer service is very responsive. Would like a bit more customization but I may need to play around with it more. - www.exxoarmwear.com

Exxo Armwear
United States
Over 2 years using the app
Edited May 24, 2021

Yotpo is the top reviews app for a reason, it works well, does what it says it will do, and provides a lot of functionality for us. We tried a few and settled on Yotpo. Support is fast and excellent - thanks Ronel! :) As we grow we'll continue to use it and explore more features.

Telescopes Canada
Canada
Over 2 years using the app