Reviews (7,159)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

May 1, 2013

This *IS* the best App on Shopify right now. Seamless integration, incredible ease of use and HUGE value to our business. I can't say enough good things about Yotpo and what they've built. Bravo!

~Rob | 3upgolf.com

3 Up Golf
United States
Over 2 years using the app
Edited July 1, 2022

I am updating my review, and from 2021 to now this app has still been outstanding. Great app, works so well, and the customer service is excellent.
Great job, Highly recommended!
I really love this app, it has helped me get reviews with no work from me. Their customer service has also been excellent. Thank you Mark for helping me with a problem, you were quick and efficient.
Highly recommended!

Jeangeniehealth
South Africa
Over 2 years using the app
Edited April 29, 2015

This is a wonderful app and must have in your store. But it sometimes irritates in slower connections. The better thing in it is that it is very SEO friendly. Yotpo is the must have app for all shopify stores. The best feature is auto posting of reviews to facebook and twitter. I love this.

JustBabyMart.Com
Pakistan
Over 2 years using the app
December 9, 2013

Love this app! Easy to install and looks great on my site. Customer service is very responsive. Would like a bit more customization but I may need to play around with it more. - www.exxoarmwear.com

Exxo Armwear
United States
Over 2 years using the app
Edited May 24, 2021

Yotpo is the top reviews app for a reason, it works well, does what it says it will do, and provides a lot of functionality for us. We tried a few and settled on Yotpo. Support is fast and excellent - thanks Ronel! :) As we grow we'll continue to use it and explore more features.

Telescopes Canada
Canada
Over 2 years using the app
Edited November 15, 2019

Great customer support! So far had only positive experience and really happy! Can easily recommend to anyone!
And thansk to Jasmine for excellent customer service!

Evans Lichfield Ltd
United Kingdom
Over 2 years using the app
Yotpo replied November 18, 2019

Happy to hear it! Thanks so much for leaving a review.

Edited May 15, 2018

Amazing support, have been depending on YOTPO since 2015 and everything is great as expected :)

Amazing support from team members, quick reply if we need any help, really affective widgets, our sales increased after using YOTPO app, Really recommend it if you are looking for successful store.

Raghad Al Kheja
Co-Founder

Avellano
United Arab Emirates
Over 2 years using the app
July 10, 2021

I love this app and have been using it for 2.5 years. I recently updated my theme and the reviews were no longer showing on the dedicated review page. I reached out to Yopto and Gimbert fixed what I need and more. He added the reviews back to the review page and also added reviews to each product page. Thank you.

VAN ESTHER
United States
Over 2 years using the app
June 5, 2023

Warly S was very responsive and helpful with my request for help to remove duplicate reviews

Thank you

Created by Nature
United States
Over 2 years using the app
Edited January 6, 2021

Elven via the customer service chat option was extremely helpful and quickly helped us resolve why a customer review was not posting to our website. He saved us a lot of time. Very satisfied. 5 stars!

Optimum Health Vitamins
Canada
Over 2 years using the app
Yotpo replied January 14, 2021

Thank you for your feedback. We're happy to hear you had such a positive experience with Elven!