Reviews (7,171)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited November 15, 2019

Great customer support! So far had only positive experience and really happy! Can easily recommend to anyone!
And thansk to Jasmine for excellent customer service!

Evans Lichfield Ltd
United Kingdom
Over 2 years using the app
Yotpo replied November 18, 2019

Happy to hear it! Thanks so much for leaving a review.

Edited May 15, 2018

Amazing support, have been depending on YOTPO since 2015 and everything is great as expected :)

Amazing support from team members, quick reply if we need any help, really affective widgets, our sales increased after using YOTPO app, Really recommend it if you are looking for successful store.

Raghad Al Kheja
Co-Founder

Avellano
United Arab Emirates
Over 2 years using the app
July 10, 2021

I love this app and have been using it for 2.5 years. I recently updated my theme and the reviews were no longer showing on the dedicated review page. I reached out to Yopto and Gimbert fixed what I need and more. He added the reviews back to the review page and also added reviews to each product page. Thank you.

VAN ESTHER
United States
Over 2 years using the app
June 5, 2023

Warly S was very responsive and helpful with my request for help to remove duplicate reviews

Thank you

Created by Nature
United States
Over 2 years using the app
Edited January 6, 2021

Elven via the customer service chat option was extremely helpful and quickly helped us resolve why a customer review was not posting to our website. He saved us a lot of time. Very satisfied. 5 stars!

Optimum Health Vitamins
Canada
Over 2 years using the app
Yotpo replied January 14, 2021

Thank you for your feedback. We're happy to hear you had such a positive experience with Elven!

August 18, 2020

I highly recommend this app easy to use and customer service is amazing. Mary Ann helped me out so much, she helped with with an issue I was having so quickly and she was so polite.

Bobbe
United States
Over 2 years using the app
April 28, 2014

Without reviews, people have no clue as to the legitimacy of your business. With Yotpo Product Reviews, our small business gains the legitimacy we need in the marketplace. Thanks Yotpo!

IMG Weaver
United States
Over 2 years using the app
September 14, 2021

I thought it was a bit difficult to set up on my own, so I talked to Gimbert through Yotpo's chat and he helped me in minutes! Fast and god service.

VAGPWR
Norway
Over 2 years using the app
April 25, 2023

Great experience with James from Yotpo, quick service and prompt help. He was able to fix the problem we had straight away.

ATAR Notes
Australia
Over 2 years using the app
Edited May 29, 2023

I am using this app for Walmart Reviews Syndication, and so far the process has been great, I'll update this in the future to see if that worked.
Updated: it does do what is promised

PRIMEPURE
Canada
Over 2 years using the app