Reviews (7,159)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

April 28, 2014

Without reviews, people have no clue as to the legitimacy of your business. With Yotpo Product Reviews, our small business gains the legitimacy we need in the marketplace. Thanks Yotpo!

IMG Weaver
United States
Over 2 years using the app
August 18, 2020

I highly recommend this app easy to use and customer service is amazing. Mary Ann helped me out so much, she helped with with an issue I was having so quickly and she was so polite.

Bobbe
United States
Over 2 years using the app
September 14, 2021

I thought it was a bit difficult to set up on my own, so I talked to Gimbert through Yotpo's chat and he helped me in minutes! Fast and god service.

VAGPWR
Norway
Over 2 years using the app
April 25, 2023

Great experience with James from Yotpo, quick service and prompt help. He was able to fix the problem we had straight away.

ATAR Notes
Australia
Over 2 years using the app
Edited March 25, 2022

Im a fan! Although I wish the premium offerings were more affordable, you can not go wrong with this App or the people behind the brand. Customer service is incredible, and never have I been left wanting. Special thanks for all of the support I regularly get from - Rilu j, Eunice, Yuval G, Kate A;- Every aspect of the team is excellent, from customer service to technical support, Backend Support, & Developers. Cheers! AGN Roots! https://agnroots.com
Adam S.

AGNRoots
United States
Over 2 years using the app
Yotpo replied September 30, 2021

Thank you so much for taking the time to leave your feedback, it really means a lot to us. We are constantly iterating our pricing and plan options in an effort to provide the best solution for businesses at each point in their journey, but we know that it's not always a perfect fit. However, we have revamped our plans and pricing, making our premium features more accessible than ever before. We encourage you to check out our new pricing page, or contact our support to learn more about our new plans.

Edited May 29, 2023

I am using this app for Walmart Reviews Syndication, and so far the process has been great, I'll update this in the future to see if that worked.
Updated: it does do what is promised

PRIMEPURE
Canada
Over 2 years using the app
September 15, 2021

hi love your work very helpful I had had servers answer so quickly thank you very much ******** great service

Awesome Filtration™
Australia
Over 2 years using the app
Edited March 16, 2022

100% recommend this app! Allent M just helped me with a quite tricky problem and was amazing to deal with, they also assisted in teaching me how to do it myself, so I could learn to add the specific code.

Kiri10
New Zealand
Over 2 years using the app
September 27, 2022

Excellent customer service. Albert V helped me setup my carousel because I was having some issues with it. He made sure I was satisfied before the chat ended.

Byrani
United States
Over 2 years using the app
October 4, 2022

Yopto is by far the best! I love them they are super helpful with their online chat! they reply fast and everyone is really friendly!

Shop Janice Francisco
United States
Over 2 years using the app