Reviews (7,159)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
Refine
-
By rating
James Yotpo was a delight to work with. He helped me figure out my issue and now I am good to go! Thank you!!
When I changed my theme to a new one, I had two choices either to use Shopify's Product Review or Yotpo. I was struggling to choose which one to go to even though someone recommended Yotpo. I am so glad I chose Yotpo as it provided more functionality for conversion. But the key deciding factor why chose Yotpo without hesitation was the level of support I received from Eduardo R today via chatbox. He was very efficient and knowledgeable and nothing was too hard for him. I came from an IT senior management background and I managed numerous people if I was to hire I will have Eduardo any time. I can't thank him enough for how valuable support he provided me today. Eduardo placed the product review where I want it to appear and he solved all of my product review-related problems and ratings. Thank you so very much, Eduardo. My heartfelt thanks to you. from the very happy customer of your technical support
Rayne R has been incredibly helpful in terms of fast and great service. Super patient and really service oriented. The app is great as well.
Thank you for sharing your thoughts with us!
Great customer service! great app to navigate and get reviews. 100% recommended if you are thinking to ramp up your website! Arven went over and above to help me!
Ronel helped me a lot, he solved my issues and also suggested to do more things about my store, I highly recommend him, Thank you!
Great App i can do everything i wanted with this app.
Great Customer Support (Manny) Done so much stuff and was very friendly.
The rep Jo Lorenzo was very helpful and patient, answered my question, great customer service . I think I want to stay with this app as I have been playing around with others to see what works .
loved the service I was provided very helpful I was helped with adding my review snippet back on my site once I changed my theme. Kaiser helped me very nice
Excellent app and customer service, especially while still using the free version! I needed the star rating moved to a specific place on my add to cart page, as well as on the category page, and Aleksandra provided this service fast, and without additional pay. I spoke to the sales team, didn't think they were pushy at all. They actually suggested to just use the free version as I wanted, and when ready for more to give them a call.
When I changed my website theme, again I got fast support again, this time from Raphael.
The rating system works like a charm, I'm very happy with this app!
I had a problem with installing and setting Yopto with our New Theme. So I reached to Yopto and Allen Yotpo was helped me alot! It was real quick and convinence. I had a nothing to set for my New Theme. I really appreciate what you had done for me! Allen!