Reviews (7,159)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

March 6, 2014

Just want to say thank you for the amazing work. Your plugin has rocketed our tiny online shop (www.nitecorelights.com) to now 12 retailers island wide. Our growth could not be possible without the testimonial support you help us create with our customers.

Thank you and keep up the awesome work!

Nitecore | The most advanced precision made flashlights in the world
Singapore
Over 2 years using the app
Edited October 23, 2021

Doner was great. He was patient throughout our long converstaion, heard my issues and solved them conveniently.

REBEL™ PRO
Canada
Over 2 years using the app
May 22, 2020

Great app. Great service from Bernard!! Setting up the auto capture trigger after a product is fulfilled. Thank you

Goo & Co.
Australia
Over 2 years using the app
February 3, 2023

Thank you Simoun Francis S for the speedy customer service. You fixed my issue in quickly and efficiently.

La Suite Skincare
United States
Over 2 years using the app
Yotpo replied February 24, 2023

We appreciate your feedback, thank you!

November 5, 2023

Rhenant was very helpful

THE BROW CONNECT
Australia
Over 2 years using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

September 17, 2020

Caroline helped me migrate my Shopify reviews over to Yotpo very easily. My exported reviews file was incorrect and she showed me where and how to fix it!

Juice
United States
Over 2 years using the app
Yotpo replied September 23, 2020

Thank you for taking the time to leave a review. So happy to know you had such a positive experience with our customer service!

March 15, 2022

Excellent customer service. Eunice was very quick and helpful ...
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Luscious Eyelashes
United States
Over 2 years using the app
June 24, 2023

Had an issue with the reviews not displaying on our site, and quickly without any hesitation, Nicole in support fixed everything. VERY HELPFUL!!!! MIstakenly our team never added the javascript to our shopify theme to make everything work, Nicole pointed this out and put the correct code into our site and all our reviews showed up.
Thank you again for all your help Nicole.

Sauce Hockey
United States
Over 2 years using the app
Yotpo replied June 30, 2023

We appreciate your feedback, thank you!

April 23, 2021

a great support by the yotpo team i was attended by manny a great member yotpo helps me in my reviews and loyalty program

MAGHÚ
Ecuador
Over 2 years using the app
January 31, 2022

Love Yotpo. Had a question and Eunice came to rescue on chat. I feel confident recommending this app

Henua USA
United States
Over 2 years using the app