Reviews (7,078)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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Definitely getting way more reviews now than we were before using Yotpo. makes it super easy for our customers to leave reviews on our site, including adding photos. Integrates perfectly with the site. Support is good.
Thanks so much for leaving a review. We're happy to hear you're enjoying Yotpo & seeing the benefits!
Overall a fantastic experience.
I was a little apprehensive at first regarding the charges and how they can scale quite high but YotPo is very professional in what they do and takes care to ensure that the review app works perfectly through your site.
In my opinion, a very good app to use especially if you don't have a trained developer on hand, as the YotPo team can help with a number of things.
Mary Ann from support was especially helpful.
Had some issues with installing the reviews widget and carousel, I reached out to customer care and Joian was very helpful!
Rhenant Help me with my issue and solve them in just one email, very appreciative!! Thank you so much!
Great app and easy to use! Installed and running within minutes! I highly recommend it.
I had a few teething problems when I first installed this app, but Yotpo support team were extremely helpful and now I am really pleased with the result. This is a simple but effective app enabling you to differentiate between site reviews & individual product reviews & automatically sends review requests on your behalf. I would recommend this app.
Thanks Ed for your help! The client service is amazing! I will continue using Yotpo for my marketing strategy
I've been using this app for some time, but tonight i needed to check some conversion tracking codes and activate another item, and i was having difficulties - jumped onto online chat and Keith was there on my online chat response and within 15 minutes, the whole thing was sorted out and done! THANK YOU KEITH! Now that's fast service!!! 5 stars from me - great service Yotpo!!! Good job!!!
Albert V was super helpful. Took care of all my issues in less than 5 minutes. The layout of the reviews on my site looks great.
The customer service has been incredible. They were able to remedy a couple issues we had on our end during the integration. highly recommend.