Reviews (7,171)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

November 5, 2023

Rhenant was very helpful

THE BROW CONNECT
Australia
Over 2 years using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

March 15, 2022

Excellent customer service. Eunice was very quick and helpful ...
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Luscious Eyelashes
United States
Over 2 years using the app
June 24, 2023

Had an issue with the reviews not displaying on our site, and quickly without any hesitation, Nicole in support fixed everything. VERY HELPFUL!!!! MIstakenly our team never added the javascript to our shopify theme to make everything work, Nicole pointed this out and put the correct code into our site and all our reviews showed up.
Thank you again for all your help Nicole.

Sauce Hockey
United States
Over 2 years using the app
Yotpo replied June 30, 2023

We appreciate your feedback, thank you!

April 23, 2021

a great support by the yotpo team i was attended by manny a great member yotpo helps me in my reviews and loyalty program

MAGHÚ
Ecuador
Over 2 years using the app
January 31, 2022

Love Yotpo. Had a question and Eunice came to rescue on chat. I feel confident recommending this app

Henua USA
United States
Over 2 years using the app
January 9, 2014

Very good so far, easy to set up and seems to do what it says it will do, customers like it and are happy to use it. We also like the well controlled options for pushing to social.

Vida Moda
United Kingdom
Over 2 years using the app
June 1, 2022

Have been using this app for years and it's honestly amazing. Customer support is also fantastic! Joian worked with me to re-integrate this back into my website after a 2 year long hiatus. Much appreciated Joian, thank you!

Phoenix Bath and Body
Australia
Over 2 years using the app
August 3, 2021

The support was quick to respond and provided screenshots on top of the instructions given, thus my issue was answered with a single interaction.

Condemned Labz
United States
Over 2 years using the app
Edited December 21, 2022

Doner P was very helpful in my chat with him, and we enjoy Yotpo for collecting both product and site reviews.

Hooga
United States
Over 2 years using the app
May 27, 2022

Albert V assisted me to troubleshoot and he was so easy to work with. He was patients and quickly resolved my issue. I was very impressed!

XRAYish Styles Co
United States
Over 2 years using the app