Reviews (7,171)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

November 18, 2019

Definitely getting way more reviews now than we were before using Yotpo. makes it super easy for our customers to leave reviews on our site, including adding photos. Integrates perfectly with the site. Support is good.

FreshCap Mushrooms
Canada
Over 2 years using the app
Yotpo replied November 19, 2019

Thanks so much for leaving a review. We're happy to hear you're enjoying Yotpo & seeing the benefits!

February 27, 2014

Yotpo is great...but the paid version of Yotpo is even better! Definitely upgrade! All the extra features are definitely worth it. Plus you get super fast direct support. This app pays for itself in the first day or two of the month. Seriously!

FitVapes
United States
Over 2 years using the app
September 3, 2020

Overall a fantastic experience.

I was a little apprehensive at first regarding the charges and how they can scale quite high but YotPo is very professional in what they do and takes care to ensure that the review app works perfectly through your site.

In my opinion, a very good app to use especially if you don't have a trained developer on hand, as the YotPo team can help with a number of things.

Mary Ann from support was especially helpful.

Malik Instruments
United Kingdom
Over 2 years using the app
September 6, 2022

Had some issues with installing the reviews widget and carousel, I reached out to customer care and Joian was very helpful!

PoshSkinEssentials
United States
Over 2 years using the app
June 3, 2023

Rhenant Help me with my issue and solve them in just one email, very appreciative!! Thank you so much!

TOOLSHEDapparel
United States
Over 2 years using the app
October 12, 2014

Great app and easy to use! Installed and running within minutes! I highly recommend it.

SuperiorSkin
Canada
Over 2 years using the app
Edited March 13, 2015

I had a few teething problems when I first installed this app, but Yotpo support team were extremely helpful and now I am really pleased with the result. This is a simple but effective app enabling you to differentiate between site reviews & individual product reviews & automatically sends review requests on your behalf. I would recommend this app.

specialistlightingonline
United Kingdom
Over 2 years using the app
January 24, 2024

Always fast and responsive customer service if there are any questions. The platform is easy to navigate as well.

Drink ZYN
United States
Over 2 years using the app
Yotpo replied January 30, 2024

Thanks for your feedback, we really appreciate it.

July 8, 2021

Thanks Ed for your help! The client service is amazing! I will continue using Yotpo for my marketing strategy

Lua Chocolates
Chile
Over 2 years using the app
June 13, 2022

I've been using this app for some time, but tonight i needed to check some conversion tracking codes and activate another item, and i was having difficulties - jumped onto online chat and Keith was there on my online chat response and within 15 minutes, the whole thing was sorted out and done! THANK YOU KEITH! Now that's fast service!!! 5 stars from me - great service Yotpo!!! Good job!!!

Fusspot Collagen Beauty Tea
Australia
Over 2 years using the app