Reviews (7,158)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

November 15, 2022

Good support from Allen from Yotpo! Was speedy in his replies, understood what I was looking to achieve, and was able to direct me to the solution.

Farm Doktor
Malaysia
Over 2 years using the app
June 27, 2022

Alber V helped me today with all my questions. He responded quickly and politely. thanks for this support.

Novelskin
France
Over 2 years using the app
May 28, 2021

This app and their customer service are both extremely helpful
Couldn't do without it!
So happy to be working with this team.

Priya's Teas
United States
Over 2 years using the app
Edited May 20, 2021

started from a free plan, recently upgraded to build trust with customers. super supportive - thanks to @Ed my features are added to the template smoothly and very pleased with the support.

SHAPERX
United States
Over 2 years using the app
January 3, 2023

James Edmar - thank you for helping us with the setup. Your service is second to none. Thank you, Yotpo!

Blue Zone Planet
Canada
Over 2 years using the app
Yotpo replied January 18, 2023

Thanks for your feedback, we really appreciate it.

November 23, 2021

I love the interface of Yotpo and the features are very useful. ALso chef kiss for the amaizing customer service

skinned.co
Malaysia
Over 2 years using the app
March 27, 2013

Great little app! We love the ease of use for our customers and the notifications. Highly recommend this app.

Overlord Computer
United States
Over 2 years using the app
Edited September 10, 2019

I have been using Yotpo since last year and love it! I needed some assistance with setting up one of the functions and Pauline at Yotpo help was amazing! highly recommend this app for anyone looking for a review system

Swoodi
Australia
Over 2 years using the app
June 19, 2022

fantastic CS! Kenneth John M helped me and sorted everything that was needed - fast! Really enjoyed the efficiency.

Karlina's
Sweden
Over 2 years using the app
February 8, 2020

Really useful app and I think it’s great being able to have customer reviews on my products. I had a small problem installing the code and the support from the team was brilliant (thank you Russel!)

Chewie Cat
United Kingdom
Over 2 years using the app