Reviews (7,079)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

October 8, 2021

This is the must have app for any small business. The customer support is absolutely amazing even for the free version which also includes all you need when you are starting a business. I highly recommend to install this app to your store you won't regret!! you can see how it works in my website colorful4u.com including the reviews page! Managing comments and automations to collect reviews are simple and effective too!!!

Colorful 4U
United States
Over 2 years using the app
August 1, 2023

Ronel is was very helpful, quick to respond. They had the answer for what we needed right away with a link and screenshots. Really terrific stuff! 5 stars for Ronel!

Prodigies
United States
Over 2 years using the app
August 17, 2019

I wanted to ad a graphic in my macmail signature and link it to a reviews page. Ruel was able to get me all the answers I needed. I'm grateful for how fast and knowledgable he was. I also like the 'send transcript' email feature so I could save all the links he was sending me from our chat for future review. I am very pleased.

BRIAN CARLSON
United States
Over 2 years using the app
Yotpo replied August 28, 2019

So happy to hear we are meeting the mark with our products and service, Brian Carlson. Thanks for the great review!

November 4, 2022

James was great help adding a widget to my site, polite manner and great customer service thank you.

That Life Clothing - Never Settle
United Kingdom
Over 2 years using the app
November 15, 2022

Good tool, the support team response fast and porblem solved immediately. Recommend! Go have a try my friend.

Bulgtu
Hong Kong SAR
Over 2 years using the app
December 5, 2019

Great app! Support is very helpful and it does exactly what we need it to do. I would highly recommend it to anybody who wants to generate reviews on their site.

Tusk
United States
Over 2 years using the app
August 31, 2014

Love it! User friendly and great customer support. As someone who is always skeptical about adding new apps, I highly recommend Yotpo.

The SoLa Look
United States
Over 2 years using the app
October 7, 2016

Hi,I just used it.It looks very well.Goog App.

Pgmdress
United States
Over 2 years using the app
May 26, 2022

I added this to my store to help send automated emails for product reviews. Eduardo R. Did a great job helping me set everything up and ensure it was working correctly. Any questions I had were answered quickly. This is working great to help get my products viewed.

Alteration Apparel
United States
Over 2 years using the app
April 21, 2020

Leizel helped me integrate my reviews from godaddy to Shopify and was such a nice and great help. Totally made everything easy for me and had the best attitude!

YAYA Lashes
United States
Over 2 years using the app