Reviews (7,091)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

December 1, 2021

Nick S. was really helpful in navigating review requests and did a great job helping me! There are a couple resources I would like adapted to create a better experience. Sending Test emails needs to show what the actual email will look like to customers.

ResBiotic
United States
4 months using the app
September 28, 2020

This app has been great. I wanted to make a small modification to it for when our product reviews were sent, which at first seemed too difficult. But Jo persisted in trying to understand what it was I was after and was able to help me in the end. Really grateful thankyou Yotpo.

verde
Australia
4 months using the app
Yotpo replied September 30, 2020

Thank you for taking the time to leave a review. We're happy to know that you're up and running smoothly.

November 15, 2016

it's a great app but the only downside is if you switch platform, you can't move the reviews to the new selling platform though the reviews are still in your yotpo's control panel.

Hamopride
United States
3 months using the app
February 22, 2015

Looks like a good app. Very good support and helpfull.

sales4beauty.com
Greece
3 months using the app
August 14, 2020

Hasta el momento el soporte ha sido muy bueno, rápido y eficiente. Seguire con la aplicación, recomendable

NORVAL Muebles
Mexico
3 months using the app
March 2, 2022

Great customer service, I never had any issues. However, I decided to left yotpo due to the high prices.

Textiles Mexicanos
Mexico
3 months using the app
June 15, 2021

Junalou was extremely helpful in assisting me to set up the app. Excellent customer service. App interface is somewhat clunky and challenging to navigate. Preview pages appear fairly inaccurate.

Sea Dragon Studio
Hong Kong SAR
3 months using the app
April 28, 2016

Good app for the free version. Has collected a lot of good reviews, and combined with Kit will allow to post to Facebook.

Neverlift Apperal
United States
3 months using the app
August 16, 2014

We're using the free version and are very happy with it. It looks great on our site and we feel it adds professionalism and legitimacy to the site. Easy to use, just wish it had the push to social in the free version.

Tulio Fashion
Australia
3 months using the app
December 18, 2013

Thank you for this useful app! it makes it so easy to display reviews: just one thing, could be nice if dimensions would be adjustable on my website

GUYA Firenze
Italy
3 months using the app