Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

March 17, 2024

I’m new to Yotpo and made some big mistakes right away that I didn’t know how to fix. I hopped on with customer support and John G was so friendly and helpful! And everything was back to perfect within two minutes! I love them! It’s so wonderful to have amazing customer service these days, when a lot of companies don’t seem to care. Very impressed!

The Happiest Hour Drinks
United States
8 months using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

May 26, 2024

Honestly, probably the only service that is worth paying over $200 a month for reviews. Run away from the others.

Beyond Memories
United States
11 months using the app
Yotpo replied June 7, 2024

Thank you for writing a review — we value your feedback.

July 20, 2024

Arven S was EXTREMELY helpful in my problem of having multiple review folders on my shopify page. He was very sincere, nice, and fixed my problem in an instant! Arven was incredible and I will definetely be using yotpo again!

Banner Nation
United States
5 days using the app
Yotpo replied August 19, 2024

Thanks for the great feedback! We’re glad Arven was able to solve your issue quickly and effectively. We appreciate your support and look forward to having you with Yotpo again!

August 1, 2024

Definitely a fan of Yotpo reviews... easy to setup and customize to fit our site.

ADAY
United States
2 days using the app
Yotpo replied August 19, 2024

Thanks for the positive feedback!

July 27, 2024

Massive shout out to Daniel P!!!

I was stressing and struggling so much and daniel helped me so much made my day thank you so much! highly recommended

RG Creations
United Kingdom
24 days using the app
Yotpo replied August 19, 2024

So good to hear that! We're glad that Daniel made such a positive impact and helped ease your stress.

We really appreciate your recommendation and are here if you need anything else!

May 30, 2024

They are always very helpful if there's an issue. I was previously helped by Wendyle who was fast and assisted me without hesitation. Thank you!

Femique
Sweden
Over 2 years using the app
Yotpo replied June 7, 2024

Thank you for taking the time to share your thoughts with us. Your feedback is greatly appreciated.

July 9, 2024

Doner P. Was super helpful! Appreciate the guidance

Underground Nutrition Store
United States
Almost 4 years using the app
Yotpo replied August 19, 2024

Thanks a lot! We're happy to hear you got the help you need!

April 1, 2024

been using this app for yearrsss, and it's always great, especially the support they always respond right away and solve the issue right a way, Jeorge Kenneth V was very helpful, thank you highly recommend

Sophie & Panda
Hong Kong SAR
Almost 3 years using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

May 23, 2024

Thanks to Ruzsel who was able to help me with my problem, I recommend the support of this app which, despite the rather long time it took, was able to respond to my concerns.

Aperol Official Online Shop
France
12 months using the app
Yotpo replied June 7, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

January 23, 2024

I would definitely recommend this product , primarily becasuse of the support offered.

Daniel was quick to get back to me & help me modify my code to get my SEO reviews page set up.

Top quality service, thanks Daniel!

The Stainless Community
Ireland
About 1 year using the app
Yotpo replied January 30, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!