Reviews (7,140)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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I had a few issues when setting it up but customer service was quick to help.
Thank you for sharing and for the positive review!
Ruzsel J was very helpful in helping me put my reviews on website. Thank you for your help.
Thanks for your feedback, we really appreciate it.
YotPo support (Doner P) was really helpful in addressing some small display issues on the shopping cart. We've been using the app on another Shopify store for years and are very happy with it. So much so that we didn't hesitate to install it on our most recent Shopify Store (sister brand company). It does everything we need and easy to adjust the settings to match our brands.
Thank you for sharing your review with us! Your feedback is truly valued. Our goal is to deliver exceptional customer experiences, and we're delighted to hear that we've made a positive impression.
I am very grateful to Mr. Reymon Alvero. I had no knowledge of the Yotpo app, which caused me to encounter many difficulties when installing the program, resulting in a slow progress of my work. Until Mr. Reymon Alvero, he helped me solve the problem of how to install the Yotpo code into Shopify and manually installed it for me, which greatly accelerated my work progress. I am very grateful to him.
Yotpo is a great app, been using it for product reviews on my store. Was having some issues with displaying Star Rating but Gabriel S. was a great prompt help
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Ruzsel was great he handled my issue quickly and made sure everything I needed was done great customer service
Thank you for your kind words! We're delighted to hear that Ruzsel provided you with excellent customer service and resolved your issue promptly.
I’m new to Yotpo and made some big mistakes right away that I didn’t know how to fix. I hopped on with customer support and John G was so friendly and helpful! And everything was back to perfect within two minutes! I love them! It’s so wonderful to have amazing customer service these days, when a lot of companies don’t seem to care. Very impressed!
We appreciate your feedback, thank you!
They immediately fixed the issue when I pointed out that the review tag was broken. Additionally, they went above and beyond to resolve other problems as well. I never imagined such an experience was possible through chat. It was one of the best customer service experiences of my life. I sincerely hope that one day it will be available in Japanese.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
John G. was great! He made the changes I asked very quickly. It was a pleasure working with him. Thank you so much John.
Thanks for your feedback, we really appreciate it.
been using this app for yearrsss, and it's always great, especially the support they always respond right away and solve the issue right a way, Jeorge Kenneth V was very helpful, thank you highly recommend
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!