Reviews (7,148)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.
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Ruzsel J was very helpful in helping me put my reviews on website. Thank you for your help.
Thanks for your feedback, we really appreciate it.
been using this app for yearrsss, and it's always great, especially the support they always respond right away and solve the issue right a way, Jeorge Kenneth V was very helpful, thank you highly recommend
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Daniel P. was incredibly helpful and friendly and was quickly able to help us add the star review icons to our Collections page under each product. We love Yotpo!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
I would definitely recommend this product , primarily becasuse of the support offered.
Daniel was quick to get back to me & help me modify my code to get my SEO reviews page set up.
Top quality service, thanks Daniel!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
I am super happy with the support given by Rhenant. He helped me with the issues, fix the new widget on our website. and he was very kind as well
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Yotpo is a great app, been using it for product reviews on my store. Was having some issues with displaying Star Rating but Gabriel S. was a great prompt help
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
YotPo support (Doner P) was really helpful in addressing some small display issues on the shopping cart. We've been using the app on another Shopify store for years and are very happy with it. So much so that we didn't hesitate to install it on our most recent Shopify Store (sister brand company). It does everything we need and easy to adjust the settings to match our brands.
Thank you for sharing your review with us! Your feedback is truly valued. Our goal is to deliver exceptional customer experiences, and we're delighted to hear that we've made a positive impression.
Worst app on the market. The support is terrible, they promise to solve the problem, but weeks pass and the problems are not resolved, there is a lot of bureaucracy, they transfer the ticket from one department to another, in other words, they simply shift papers and do nothing to solve the client’s problem. And this for a few hundred dollars a month. I use another application in my other stores and support from a competitor solves my problem in 24 hours!!!
despite the fact that a subscription costs a few dollars, not several hundred!
Thank you for your valuable feedback.
We're sorry to hear about your negative experience. Our support team and your dedicated Yotpo customer success manager is in continuous contact with you in order to address all of your pending issues which are highly prioritized.
Great support from Wendyle! Big thanks to PL for helping with my popup editing issue.
Thank you for your feedback!
Apps work as intended, easy to use. And Ruzsel J, one of Yotpo support, will always provide help for any Yotpo related issue on our Shopify.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!