Reviews (7,082)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

Edited September 22, 2022

Great customer service provided by Rhem! Stood by me every step of the way to resolve my issue. Thank you so much.

Oswald Supply
United States
Over 2 years using the app
Yotpo replied February 16, 2021

Thank you so much for leaving a review, it really means a lot to us.

May 7, 2021

Great app and amazing customer service. Shout out to Sheen on the Yotpo support chat, they were a great help in getting my reviews set up and were so quick. Thank you!

Mud Interiors
United Kingdom
Over 2 years using the app
November 2, 2020

Great app but had problems with new theme, the support chat fixed my issue within 20 minutes of asking with amended personalised coding! Incredible service! Can't recommend enough!

Razorwire Energy
United Kingdom
Over 2 years using the app
Yotpo replied November 4, 2020

Thank you for taking the time to leave a review. Happy to hear we were able to help get you up and running smoothly!

April 7, 2013

really good app...easy to install, easy to configure..and customers love to give their feedback...what a fantastic job for a free app!! www.kmfamily.es

köttbullar & mjölk
Spain
Over 2 years using the app
January 13, 2020

Great app! I highly rate Yotpo, not only for the ease of use and integrity it adds to our website. But the customer service is excellent too. Diane was super helpful and made the whole integration process easy when transferring the reviews from our old site to the new one.

Be Genki
Australia
Over 2 years using the app
Yotpo replied January 19, 2020

Thank you for taking the time to leave a review. We're so happy to hear you're enjoying Yotpo & our support team was able to help get everything up and running smoothly!

October 10, 2022

So far, so good! Daniel P helped me install this onto my ecommerce site. He is so kind and accomodating!

FlexMami
Australia
Over 2 years using the app
June 7, 2021

Junalou was very helpful in assisting with account updates and made the process very quick and simple. Thank you for being efficient and helpful.

HangarBot
United States
Over 2 years using the app
October 24, 2019

Yotpo has been a great tool for us & the support team is second to none. So helpful in getting us setup.

linenbundle-fr
Ireland
Over 2 years using the app
Yotpo replied October 28, 2019

Hi there! Thank you so much for taking the time to leave a review. We're so happy to hear our support team was able to get everything up & running smoothly!

Edited April 11, 2022

Enjoy the app 100% as well as the customer support team. I had an issue with getting my reviews published on to the Love the app 100% had an issue with website spoke with Doner
via email and quickly assisted me and got the problem fix such a awesome app & customer support team!

Safaa Essem
United States
Over 2 years using the app
May 3, 2022

We have been using this app for almost 2 years and its the best reviews app in Shopify. Customer support is excellent and is there when you need them. Highly recommended A+++

YankeeKicks Store
United States
Over 2 years using the app