Reviews (7,160)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

August 11, 2020

Yotpo reviews give Air Repair Skincare tremendous credibility. These testimonials are an important component of our brand development. Leizel Ann always takes great care of me when I have questions. David Heitel, COO

Air Repair Skincare
United States
Over 2 years using the app
November 8, 2021

We have been using this app for years - very happy with the proposition. Customer support is excellent, and they are constantly releasing new features to help drive conversions and serve customers more effectively. Highly recommended. Ethical Bedding

Ethical Bedding
United Kingdom
Over 2 years using the app
Edited August 19, 2021

I have had some issues with merging out products, but I am also not the most tech savy person. I will say that anything I struggle with, I can also ask for help on!

Brass Roots
United States
Over 2 years using the app
May 27, 2021

Ed was so helpful with getting my reviews set up! I recommend Ed for any help! Thank you for the great service!

ADVNTR brand
Canada
Over 2 years using the app
Edited December 11, 2023

This is a perfect app to manage your reviews. In addition, they have EXCELLENT customer service support! A special thanks to Joian Z for the excessive assistance!

GoWith
United States
Over 2 years using the app
April 2, 2021

Great app! I find this app to be super helpful engaging with customers before and after sales. It is a great way to build trust with customers as well, so they can actually see others have enjoyed the product before they buy. Awesome app support too! I had an issue installing my widget and Mary Ann sorted it in minutes!

Ecoteeth Australia
Australia
Over 2 years using the app
Yotpo replied April 4, 2021

Thank you for taking the time to leave a review. We're happy to hear you're enjoying using Yotpo and are already seeing results on your website.

February 19, 2014

The best app plug in on shopify! Love the way it directly interacts with my clients without any extra effort from me. Builds confidence for my new customers with every review posted. Recommend everyone to plug in this app as essential to your shopify site. Would give you guys 10 stars if I could.

Jewellerynz
New Zealand
Over 2 years using the app
Edited December 13, 2022

Nicole was very helpful and took time to help me update the reviews on my site. Yotpo always has great customer service

True by Courtney
United States
Over 2 years using the app
Edited September 22, 2022

Great customer service provided by Rhem! Stood by me every step of the way to resolve my issue. Thank you so much.

Oswald Supply
United States
Over 2 years using the app
Yotpo replied February 16, 2021

Thank you so much for leaving a review, it really means a lot to us.

June 25, 2020

Great support and great functionality. They helped solved my issue within a day. Would definitely recommend.

Sway Cups
United States
Over 2 years using the app