Reviews (7,082)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

Edited April 11, 2022

Enjoy the app 100% as well as the customer support team. I had an issue with getting my reviews published on to the Love the app 100% had an issue with website spoke with Doner
via email and quickly assisted me and got the problem fix such a awesome app & customer support team!

Safaa Essem
United States
Over 2 years using the app
May 3, 2022

We have been using this app for almost 2 years and its the best reviews app in Shopify. Customer support is excellent and is there when you need them. Highly recommended A+++

YankeeKicks Store
United States
Over 2 years using the app
July 28, 2014

App works great with a nice back-end interface and great display on site. App is also NOT inside an i-frame, which I think is great :) Pricing for premium seems reasonable.

Chosen Foods
United States
About 2 years using the app
June 11, 2016

Does the job, easy to integrate.

Downside it is now quite pricey, but we've had it or such a long time it would be a shame to lose or reviews.

www.flippinsweet.co.uk

Professional T Shirt Printing
United Kingdom
About 2 years using the app
June 14, 2022

Albert V was very helpful with my questions today. Albert was nice and responded quickly. Very satisfied with my support chat today.

Stylest
United States
About 2 years using the app
February 14, 2020

Excellent app for no cost. Quick support. Thanks for your services.

MadaLuxe Vault
United States
About 2 years using the app
Edited January 22, 2023

Excellent Customer Service, the team are so helpful and sorted what I needed fast and efficiently. The app has been helping boost my sales and I'm super happy with it, it's the only app that customers are responding to, to leave reviews.
If there are any issues the team are quick to respond. Many thank to Nick for sorting my most recent issue.

The Tea Thief
New Zealand
About 2 years using the app
October 22, 2020

this app is really nice to look at, it looks very good on your online store. It is also easy to use!

House of Horses Helsinki
Finland
About 2 years using the app
Yotpo replied October 22, 2020

Thank you for leaving a review. We really appreciate your feedback.

December 13, 2023

Ruzsel J helped me right away and fixed an issue I was having integrating Yotpo with my shopify store. Great customer service! Solid app too!

RIGOROUS Nutrition
United States
About 2 years using the app
Yotpo replied December 20, 2023

Thank you for sharing your thoughts with us!

Edited June 21, 2023

Well... Yotpo sets the bar high with impeccable customer service (shout out to Ruzsel J) and a seamless Shopify app experience! Their prompt and helpful support team ensures smooth sailing, while the app's user-friendly interface simplifies the process. A five-star choice for outstanding service and effortless Shopify integration

Zelace
Australia
About 2 years using the app