Reviews (7,173)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited December 13, 2022

Nicole was very helpful and took time to help me update the reviews on my site. Yotpo always has great customer service

True by Courtney
United States
Over 2 years using the app
Edited September 22, 2022

Great customer service provided by Rhem! Stood by me every step of the way to resolve my issue. Thank you so much.

Oswald Supply
United States
Over 2 years using the app
Yotpo replied February 16, 2021

Thank you so much for leaving a review, it really means a lot to us.

June 25, 2020

Great support and great functionality. They helped solved my issue within a day. Would definitely recommend.

Sway Cups
United States
Over 2 years using the app
May 7, 2021

Great app and amazing customer service. Shout out to Sheen on the Yotpo support chat, they were a great help in getting my reviews set up and were so quick. Thank you!

Mud Interiors
United Kingdom
Over 2 years using the app
November 2, 2020

Great app but had problems with new theme, the support chat fixed my issue within 20 minutes of asking with amended personalised coding! Incredible service! Can't recommend enough!

Razorwire Energy
United Kingdom
Over 2 years using the app
Yotpo replied November 4, 2020

Thank you for taking the time to leave a review. Happy to hear we were able to help get you up and running smoothly!

April 7, 2013

really good app...easy to install, easy to configure..and customers love to give their feedback...what a fantastic job for a free app!! www.kmfamily.es

köttbullar & mjölk
Spain
Over 2 years using the app
January 13, 2020

Great app! I highly rate Yotpo, not only for the ease of use and integrity it adds to our website. But the customer service is excellent too. Diane was super helpful and made the whole integration process easy when transferring the reviews from our old site to the new one.

Be Genki
Australia
Over 2 years using the app
Yotpo replied January 19, 2020

Thank you for taking the time to leave a review. We're so happy to hear you're enjoying Yotpo & our support team was able to help get everything up and running smoothly!

October 10, 2022

So far, so good! Daniel P helped me install this onto my ecommerce site. He is so kind and accomodating!

FlexMami
Australia
Over 2 years using the app
June 7, 2021

Junalou was very helpful in assisting with account updates and made the process very quick and simple. Thank you for being efficient and helpful.

HangarBot
United States
Over 2 years using the app
October 24, 2019

Yotpo has been a great tool for us & the support team is second to none. So helpful in getting us setup.

linenbundle-fr
Ireland
Over 2 years using the app
Yotpo replied October 28, 2019

Hi there! Thank you so much for taking the time to leave a review. We're so happy to hear our support team was able to get everything up & running smoothly!