Reviews (7,159)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

June 11, 2016

Does the job, easy to integrate.

Downside it is now quite pricey, but we've had it or such a long time it would be a shame to lose or reviews.

www.flippinsweet.co.uk

Professional T Shirt Printing
United Kingdom
About 2 years using the app
Edited February 20, 2023

Yotpo has great customer service. Ronel R. was able to fix my issue quickly via the chat feature. Thanks!!

Rock Creek Crates
United States
About 2 years using the app
June 14, 2022

Albert V was very helpful with my questions today. Albert was nice and responded quickly. Very satisfied with my support chat today.

Stylest
United States
About 2 years using the app
February 14, 2020

Excellent app for no cost. Quick support. Thanks for your services.

MadaLuxe Vault
United States
About 2 years using the app
Edited January 22, 2023

Excellent Customer Service, the team are so helpful and sorted what I needed fast and efficiently. The app has been helping boost my sales and I'm super happy with it, it's the only app that customers are responding to, to leave reviews.
If there are any issues the team are quick to respond. Many thank to Nick for sorting my most recent issue.

The Tea Thief
New Zealand
About 2 years using the app
October 22, 2020

this app is really nice to look at, it looks very good on your online store. It is also easy to use!

House of Horses Helsinki
Finland
About 2 years using the app
Yotpo replied October 22, 2020

Thank you for leaving a review. We really appreciate your feedback.

Edited June 21, 2023

Well... Yotpo sets the bar high with impeccable customer service (shout out to Ruzsel J) and a seamless Shopify app experience! Their prompt and helpful support team ensures smooth sailing, while the app's user-friendly interface simplifies the process. A five-star choice for outstanding service and effortless Shopify integration

Zelace
Australia
About 2 years using the app
Edited August 8, 2022

Keith provided excellent customer service. He was able to add the Review's Carousel coding to my site to make sure reviews were displaying correctly. I truly appreciate the support!

Wickednutrition
United States
About 2 years using the app
January 19, 2022

I found Yemuel C very helpful when I needed assistance with the app integration. Really appreciated the help :)

On The Grid Mapping
Ireland
About 2 years using the app
Edited March 3, 2020

We have been using Yotpo for more than a year. It has been one of the best tools we have. Support is very responsive and fast. Thank you so much. Keep it up Yotpo!

Zizira
India
About 2 years using the app
Yotpo replied August 8, 2019

Thanks for the great review, Zizira! We are so happy you are enjoying Yotpo.