Reviews (7,158)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

November 14, 2023

We've been using Yotpo for a couple years, and I am really positive on it lately. The new 3.0 widgets are sleek and fit well into your brand template. John G. did a phenomenal job installing for us. Only thing to note: the marketplace syndication with Walmart is a work in progress.

American Hospital Supply
United States
About 2 years using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

December 19, 2017

We love the free version so far and will be upgrading. Customer support was very helpful, thanks to Amit for getting our reviews from the Shopify native app imported in to Yotpo.

Levelsix
Canada
About 2 years using the app
April 30, 2021

Sheen was such a lovely person to talk to. He communicated very well and completed all the tasks that I had concerns with. Thank you so much for your time and effort Sheen. I hope to speak with you again.

Kat Faith
United States
About 2 years using the app
February 24, 2020

YotPo is a super-weird name, but honestly, it's working really great for us. Now, we did start with the premium plan and it was pretty costly, but we have since moved to Growth 100, then Growth 200, and that seems to be a sweet-spot for where we are at now. YotPo does everything and it's working really nicely for us.

Casa M Spice Co®
United States
About 2 years using the app
February 27, 2024

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ElectronExpress
United Arab Emirates
About 1 month using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

October 21, 2020

Arman was extremely helpful in the integration of Yotpo onto our website to help clean it up! He answered extraneous questions after the main issue was solved!

Senso Minds
Canada
About 2 years using the app
Yotpo replied October 28, 2020

Thank you so much for your review. We'll definitely pass on your kind words to Arman!

October 19, 2021

good experience.. i contact customer service. and inmediatly receive support. and fix the problem.... i recommended....

MELOTRAJERONDEUSA
Colombia
About 2 years using the app
November 29, 2019

Awesome app that is easily customisable even if your store in located in a non English speaking country. Customer support is very responsive and helpful. Thank you!

Surpiqure
France
About 2 years using the app
May 2, 2023

The customer service is always fast and professional. Ronel was very helpful. Wish their products integrated better.

HYPEACH
United States
About 2 years using the app
February 3, 2021

We recently needed help with recovering lost information on one of our product lines and they did it in super-fast time, so grateful!

Caldo
United States
About 2 years using the app